Senior Consultant

3 weeks ago

Sydney, New South Wales, Australia Marsh Full time

Mercer Marsh Benefits is seeking candidates for the following position preferably based in Sydney or Melbourne:

Senior Consultant – MMB Accident and Health

Mercer Marsh Benefits (MMB) was born out of the unification of the world's best human resources consultancy, the global leader in people risk advisory, and the number one disruptive benefits technology firm to form a unique employee benefit business. Together, we have shaped some of the world's most loved employee benefit experiences for small companies, growing enterprises, and global firms.

What can you expect?

A rare opportunity exists within the Accident and Health Consulting Team to service our Group portfolio across Australia. This unique opportunity will see you manage and grow a portfolio of Accident and Health clients to deliver world-class guidance and efficiency. As you onboard and learn the products and services we offer, you can expect your role to expand across complimentary lines to unlock more value to your clients and become the single point of contact for all their insurance needs.

What is in it for you?

Marsh strongly believes in "Feeling comfortable bringing your whole self to work is a fundamental right of every colleague ". We offer following benefits to our colleagues so they feel valued each day at work:

  • Leading training and development program
  • Professional environment where your career path really matters and is supported in our global organisation
  • Great team environment with energetic and supportive colleagues
  • Genuine work life balance and flexible working arrangements

We will count on you to:

  • Manage a portfolio of allocated Jumbo / Corporate Accident & Health clients plus allied People Risk policies
  • Actively support the Principal Consultant with all aspects of managing Jumbo accounts
  • Provide high quality customer service, claims advocacy and advice to all stakeholders
  • Develop and drive the team vision and strategy, including renewal management, sales, talent management, operational excellence & channel management
  • Achieve set revenue (budget renewal & sales targets) and expense budgets
  • Contribute to the achievement of Divisional business plans and objectives
  • Actively develop and generate new and expanded business opportunities
  • Take accountability for the timely and accurate production, processing and delivery of client related materials and documentation
  • Advocate for the MMB team to the rest of the Marsh Business

Day-to-day this might include:

  • Client interactions including calls, in-person presentations and meetings with C-Suite and Heads of HR
  • Providing high quality customer service, claims advocacy and advice
  • Providing superior People Risk consulting services
  • Building strong relationships with all stakeholders, including internal (general brokers, management, global colleague network) and external (clients, claims administrators, and underwriters) customers to deliver exceptional outcomes
  • Expertly managing account queries
  • Developing a thorough understanding of client needs and the products and services we offer
  • Regularly attending industry events and training
  • May be some travel interstate

What you need to have:

  • Tier 1 FSRA Compliance
  • Admission as a Qualified Practicing Insurance Broker
  • Insurance experience, preferably in Accident & Health
  • Ability to adapt and learn new subject matter rapidly
  • Strong negotiation, presentation and people skills
  • Self-motivation to work autonomously while being part of a wider team

Are you Ready to Join?

Applications can be considered from candidates who have the appropriate approval to work in Australia. Successful applicants will be required to complete a criminal & bankruptcy check prior to commencement of employment.

Marsh is the world's leading insurance broker and risk adviser. With more than 45,000 colleagues advising clients in over 130 countries, Marsh serves commercial and individual clients with data-driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the world's leading professional services firm in the areas of risk, strategy and people. With annual revenue of $23 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. For more information, visit , follow us on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.

Marsh is proud to be an accredited Family Friendly Workplace , and a Work 180 endorsed employer. For information on the benefits and policies at Marsh visit and search "Marsh" under endorsed employers.

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