Cruiseabout Travel Consultant- Expedition Expert

• Absolutely love setting sail on the seas?
• Have a knack for making travel dreams come true, especially when it comes to cruise adventures?

Cruiseabout are looking for an Expedition Cruise Expert Expedition cruising is a very unique product and customers are looking for experience and knowledge. With the type of cruising in huge demand we need our customers to speak to an expert. Our expedition cruise consultant will be delivered this enquiry via email and phone with the opporunity to also book their existing customers and/or build their own business at the same time. If you are passionate and experienced in expedition cruising this could be the role for you

Let's turn your passion for cruise holidays into an unforgettable journey with us Join the cruise revolution and let's make waves together #CruiseIntoYourDreamJob

Key Responsibilities

• Quoting, booking and invoicing cruise bookings and packages
• Ensure that KPIs are met, meeting and exceed monthly sales targets
• Support and handle walk in, email & telephone enquiries efficiently and accurately
• Maximise sales opportunities by upselling & cross-selling
• Monitor and action all relevant mailboxes daily
• Maintain accurate and comprehensive product information in order to deliver and generate sales

Who are you?

• Proven experience working in a customer service environment and working towards sales targets
• Minimum 2 years' retail or wholesale experience in the Cruise or Travel Industry
• GDS experience
• Exceptional focus on details, adept problem-solving skills, and thrive under pressure
• Ambitious, highly motivated, and proficient in organizing tasks efficiently

What's in it for you?

• Set sail and tick destinations off your bucket list with our discounts on travel and accommodation
• Employee Share Scheme through Equate Plus
• Access to in-house financial and health services
• Receive ongoing training and professional development through the Flight Centre Landing
• Excellent hybrid working model.
• Preference for internal progression through Brightness of Future: Employees have the right to see a clear pathway to achieving career ambitions.
• Proud Corporate Social Responsibility platform through the Flight Centre Foundation, and Brighter Futures programs
• Opportunity to attend global awards events, including Global Gathering (Bali 2023; Lisbon 2024)
• Various social events to promote networking, the celebration of wins, and sometimes just for fun