Complaints Officer

The Victorian Council we are working with has an initial 3 month assignment for an experienced Land Development Officer.The Land Development Officer position is part of the service within the Land Development Team that provides engineering services to the Statutory Planning Unit for new developments requiring planning permits. The service also undertakes the...

About Court Services Victoria (CSV):CSV is a body corporate established by statute to provide administrative services to support Victoria's courts (Courts Group), including the Supreme Court, County Court, Magistrates' Court, Children's Court, and Coroners Court, as well as the Victorian Civil and Administrative Tribunal (VCAT), the Judicial College of...

About the organisation The Victorian Gambling and Casino Control Commission (VGCCC) is an independent statutory authority which regulates Victoria's gambling industry. The organisation licenses, informs and educates, monitors and enforces the gambling industry through a risk-based approach to regulation. Underpinned by its values of “work together, act...

This position is designated for Aboriginal and/or Torres Strait Islander people under section 12 Special Measures of the Equal Opportunity Act 2010. Only Aboriginal and Torres Strait Islander people are eligible to apply. **About the role**: As an Aboriginal Complaints Support Officer, you will utilise your contemporary knowledge of Aboriginal and Torres...

An exciting Permanent role is available within CJS as a full-time **Complaints Officer** This role is full time permanent role and Internal role. As a Complaints Officer, this role will see you Utilise your strong attention to detail and professional writing skills as you respond to customer queries via written correspondence. You will need to clearly...

Contract until APS5 Complaints Handling Officer+ extensions - Federal Government Agency - Melbourne, Brisbane, Adelaide & Perth locations **About the company** Karlka Recruiting Group has partnered with a **Federal Government Agency** to engage an APS5 Complaints Handling Officer. ***This position is located in their busy Melbourne, Brisbane, Adelaide &...

Job details Location: Melbourne CBD Job Type: Temporary Discipline: Professional SupportReference: 110213 Posted: about 1 month ago Share this job Job description Work with a leading...

Job details Location: Melbourne CBD Job Type: Temporary Discipline: Professional SupportReference: 110213 Posted: about 2 months ago Share this job Job description Work with a leading...

The opportunity Our client is a community focused Federal Government Agency. They have an exciting opportunity available for multiple APS 4 & 5 Ministerial Complaints Officers to join the Internal Reviews Team in ensuring the resolution of complaints are completed in a timely manner and in accordance with the Agency’s policies and procedures. APS5 Labour...

Work with a leading Melbourne organisation, contribute to the ongoing development of a professional complaint resolution service You will be responsible for processing and investigating all customer feedback cases in a timely manner, providing exceptional customer experience Initial 3 month contract | CBD location You will be working for a leading...

In this role, you will be investigating, reconciliating and writing assessments about complaints. This full time hybrid role is based in Melbourne Central, is a sweet 3 - 6 month contract with a possible extension starting asap. Job Details: 3- 6 Month Contract Possible extension Melbourne Central Close to public transport Attractive hourly rate of...

Location: Melbourne | CBD Job type: Full time Organisation: Victorian Gambling and Casino Control Commission **Salary**: $91,418 - $103,725 Occupation: Regulatory Governance and Compliance Reference: VG/GC4057/2 Here at the Victorian Gambling and Casino Control Commission (VGCCC), we have an opportunity for a Complaints Officer to assist in the...

The opportunity Our client is a community focused Regulatory Federal Government Agency. They have an exciting opportunity available for multiple APS5 Complaints Officers to join the Outstanding Matters Team in resolving complaints about the quality and safety of services and supports by NDIS providers in accordance with legislation. Labour Hire daily rate...

**Overview** As a Complaints Early Resolutions Officer, you will be responsible for: investigating, resolving and providing high quality responses to escalated customer complaints within 5 working days of receipt. The role identifies systemic and material issues and contributes to operational process improvements in order to drive improved member and...

Primary Objective: Contribute to continuous quality improvement in the delivery of care and protection and youth justice services and the achievement of quality outcomes for children and their families through the delivery of case reviews and complaints management. Special Instructions: Aboriginal applicants will be granted priority consideration for...

THE ROLE Reporting to the Senior Intake and Resolution Officer, the Intake and Resolution Support Officer will receive written and verbal notifications and complaints about Victorian disability workers. The Intake and Resolution Support Officer will contribute to delivering end-to-end processes for receiving, assessing, conciliating/mediating and resolving...

**Overview** As a Complaints & Resolution Specialist, you will be responsible for: investigating, resolving and providing high quality responses to escalated customer complaints within set timeframes, on behalf of the Trustee Offices. You will be responsible for achievement of organisational, client and team targets within set timelines ensuring standards...

australia melbourne contract au$55.24 - au$60.26 per hour**Opportunity** Great full time hourly rate contract opportunities for an initial 12 months, paying $55.24 + Super & $60.26 + Super with the option to extend based in either Broadmeadows or Geelong. This is your opportunity to improve Australia’s largest healthcare reform since Medicare and protect...

THE ROLE The Victorian Disability Worker Commission (Commission) receives complaints and notifications about disability workers and disability students under the Disability Service Safeguards Act 2018 (Vic) (the Act). The Commission supports the Victorian Disability Worker Commissioner (the Commissioner) and the Disability Worker Registration Board of...

Job descriptionSome career choices have more impact than others. At HSBC we exist with the purpose of...

Opportunity Great full time hourly rate contract opportunities for an initial 12 months, paying $55.24 + Super & $60.26 + Super with the option to extend based in either Broadmeadows or Geelong. This is your opportunity to improve Australia’s largest healthcare reform since Medicare and protect our most vulnerable. Multiple positions at both APS5 and APS6...

**The Opportunity**: Newly created role! We are seeking an experienced Complaints Resolution Manager to effectively manage and resolve all Simply Energy customer complaints. You will lead by example and liaise with internal and external stakeholders to deliver process improvements and the delivery of exceptional customer service in complaint handling with a...