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Food and Beverage Attendant

3 months ago

Brisbane, Queensland, Australia Hyatt Full time

Description:

About Hyatt Regency Brisbane

Hyatt Regency hotels and resorts are designed around the power of meaningful connections. The Hyatt Regency brand offers a one-stop experience that puts everything guests need, right at their fingertips, and provides space to work, engage and relax.

Hyatt Regency Brisbane opened 1 February 2021, in the iconic Queen Street Mall in Brisbane, and is home to 292 guestrooms, two food and beverage outlets; Lennons Restaurant & Bar and Hibiscus Room, a stunning outdoor 20-metre infinity pool, and 100sqm of meeting room space in the Executive Studios.

We are currently recruiting for a Part-time Food and Beverage Attendant to join our team. This role will be reporting to the Food & Beverage Manager.

Your role will include:

  • Ensuring that our guests are offered the highest level of personalized service at all times
  • Problem solve any guest complaints and escalate where required
  • To provide a courteous, professional, efficient and flexible service at all times
  • To perform opening and closing procedures established for the outlet you are rostered in
  • To have a thorough understanding and knowledge of all Food and Beverage related services and products and, to have the ability to recommend Food & Beverage combinations, to upsell and cross-sell.

Role Requirements:

  • Responsible Service of Alcohol Certificate or the ability to obtain one within 30 days of commencement
  • High level of communication skills
  • High level of grooming and personal presentation
  • Previous customer service experience
  • Previous Food & Beverage experience is highly regarded
  • Previous experience with Micros is highly regarded

A career with Hyatt opens a world of opportunities. We have continually been named one of the World's Best Multinational Workplaces.

Our values of Empathy, Integrity, Respect, Experimentation, Inclusion and Wellbeing are at the core of what we do. Our family atmosphere is what keeps our associates highly engaged. To get a peek into how our colleagues experience the brand, check out #InAHyattWorld or #WorldofHyatt at

Primary Location: AU-QL-Brisbane

Organization: Hyatt Regency Brisbane

Job Level: Part-time

Job: Bars/Restaurants/Outlets

Req ID: BRI000154

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.