Operations Manager
2 weeks ago
Date Posted:
Country:
Australia
Location:
LOC7006 : 66 Letitia Street, North Hobart, TAS, 7002, Australia
We are looking for an Operations Manager to be based in Tasmania.- This is a split role- Construction PM responsible for new lift installations and managing a team of Technicians- Existing large customer base ( Launceston, Hobart, and Northwest Tasmania)- Travel involved in the role.- 8 direct reports - technicians- 50/50 - new install to service - 4 construction techs and 4 service techs.- Both new build and Modernization - Project size no more than $500k.- In house proprietary systems - OTIS designed.
The Person- Someone with good organisation skills- PM background- Electrical PM background not necessary - nice to have.- Proactive attitude to learning.- Keen attitude to get onsite and learn that way - practical learning.- Proactive attitude to improving skills in resource management - critical thinking and desire to achieve a successful day at Otis.
The role will have quite a bit of client interaction so relationship building skills are very important, dealing with builders, and service clients that are already established.
Service is 24/7- The Operations Manager will be on call.- The previous arrangement was one month on and one month off with Marley.
Only on call as a backup person, someone for the tech to call if necessary.- The phone may ring 2-4 times a week after hours.- This system worked previously.- More for the technician to report on what has happened, not necessarily to go onsite.
Financial skills- The Operations Manager will need to manage hours and material spend on construction - weekly review- Service - manage hours, material spend and forecastingThis will be a KPI.
What you will need to be successful- Understand the soft skills that would best suit the current team.- Someone who is willing to listen to the experienced technicians and learn from them.- Has strong leadership and coaching experience.- Willing to get along with the team.
- task with ease
- Otis is An Equal _
- Opportunity/Affirmative_
- Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class._
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