Sharepoint Administrator, Executive Level 1, Application Management

1 week ago

Canberra, ACT, Australia Acendre Full time
About the Department

The Department of Industry, Science and Resources and our broader portfolio are integral to the Australian Government's economic agenda. Our purpose is to help the government build a better future for all Australians through enabling a productive, resilient and sustainable economy, enriched by science and technology. We do this by:

  • Growing innovative & competitive businesses, industries and regions
  • Investing in science and technology
  • Strengthening the resources sector.
  • Canberra
  • Applications close 14 June
About the Department

The Department of Industry, Science and Resources and our broader portfolio are integral to the Australian Government's economic agenda. Our purpose is to help the government build a better future for all Australians through enabling a productive, resilient and sustainable economy, enriched by science and technology. We do this by:

  • Growing innovative & competitive businesses, industries and regions
  • Investing in science and technology
  • Strengthening the resources sector.
The APS and the department offer a clear direction and meaningful work. You will be able to create positive impact in people's lives whilst contributing to improved outcomes for Australia and our people.

If you would like to feel a strong connection to your work and you are accountable, committed and open to change, join us in shaping Australia's future.

Please see the APSC's APS Employee Value Proposition for more information on the benefits and value of employment within the APS.
About the team

The Applications Management and Support team is accountable for the support of a broad range of applications including Smartforms, Sharepoint and the ServiceNow platform. Working closely with our stakeholders, we deliver a range of services, including:

  • Sharepoint support and project delivery
  • Application support, minor enhancements and bug fixes across a range of applications
  • Ongoing management, support and development of the ServiceNow platform

The CIO Group is an exciting, fast-paced team that drives the digital agenda for the Department of Industry, Science, Energy and Resources. The Group leads the department's digital agenda by partnering with our stakeholders to co-design digital experiences, making it simpler to innovate, collaborate and communicate, and continue to evolve digital services using leading‐edge technology and smart design.

Our ideal candidate

A passion and experience delivering high quality service, be prepared to actively contribute to the development of the departments Sharepoint implementation and of the section. Your ability to engage with our stakeholders and be pro-active is critical to our success.

To be successful, you will:

  • Have a minimum of 3 years Sharepoint experience including Sharepoint 2016 (on premise) patching and maintenance
  • Experience configuring Sharepoint Online using out of the box components will be well regarded
  • Experience with Sharepoint Online 'modern' is an advantage
  • SharePoint Development customisation capability using React and Front End Technologies is desirable
  • Be able to manage competing priorities in a professional, responsive and reliable manner
  • Have personal drive, sound judgement, discretion, integrity, and the ability to maintain strict confidentiality.
  • Deliver great service:
    • work with our stakeholders to help deliver improved ICT services, in particular as they relate to Sharepoint
    • be flexible and responsive to our clients' needs
    • be pro-active and prepared to take ownership of work item
  • Have excellent people skills:
    • have strong stakeholder management skills, including the ability to build and sustain positive working relationships
    • collaborate with peers to deliver shared outcomes and shared knowledge
    • contribute to a positive and rewarding work environment in which different perspectives are encouraged and diversity is embraced
    • be able to co-ordinate and negotiate outcomes with stakeholders
    • facilitate discussions or workshops with stakeholders
  • Be a continuous learner and participate in continuous improvement:
    • participate in ensuring service delivery is continuously improved and innovated
    • be able to learn from your experiences and find improved ways of working
    • have good problem-solving skills and the ability to use research and analytical skills to understand complex issues, identify opportunities and implement effective solutions
    • participate in change and building organisational capability
What you will do

As a Sharepoint Administrator you will:

  • Actively participate in the day to day management / sustainment and continuous improvement of our Sharepoint implementations. These support our intranet and document management systems.
  • Work with the records management team to support the records management system
  • Provide advice and guidance to stakeholders, including senior executive in relation to the support of our Sharepoint environments
  • Develop and maintain support documentation including knowledge management and operational processes
  • Work with our partners and internal stakeholders to onboard new assignments, including participating in the scoping incoming requests, process mapping and identifying process complexity.
  • Provide support, including patching to our Sharepoint 2016
  • Assist in building and developing our internal support capability
  • Some out of hours work may be required from time to time. There is no regular on-call work required.
Eligibility

To be eligible for employment in the APS and the department, candidates must be Australian Citizens.

Positions require a Baseline security clearance and successful candidates will be required to obtain and maintain a clearance at this level.

Notes

A merit pool may be established and used to fill future vacancies within 18 months from the date the vacancy was first advertised in the Gazette.

The department does currently offer flexible work opportunities for many roles. This vacancy is ACT - Industry House based, although flexible or remote work arrangements may be considered. Please reach out to the contact officer to discuss this further.

Application information

Your application must not contain any classified or sensitive information. This includes in your application responses, CV and any other documents. The selection panel may not consider applications containing classified information.

Please provide a pitch explaining how your skills, knowledge and experience will be relevant to this role and why you are the best candidate for the position. Your pitch can contain no more than 500 words and should align to the key duties listed above.

Please complete your application online and provide your current CV with your application. (CVs must be in .doc, .docx, or .pdf format).

Accessible application documentation is available in other formats on request. Please contact or if you require assistance with your application.

Please refer to our Applying for a position information for additional information on how to apply.

Contact Information

For more information regarding this opportunity, please contact Kevin Grange on or via email on

How to apply:
  • Start your application by clicking the "begin" button.
By choosing to continue, you agree to the department's privacy policy and declare that you consent to the collection (and subsequent handling) of your personal information for the purpose of this recruitment process and potential employment in the APS.Show Privacy Policy Opens in new window
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