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Medical Receptionist

3 months ago

Hunter Valley, Australia Primary Health Network Full time
Hunter Region

  • Administration
  • Support
  • Part Time Employment
  • Applications close 29/05/2023
We are looking for our newest team member to join our practice in the beautiful town of Salamander Bay.

We are looking for a medical receptionist to join our team.

We may be a small practice; however, we are a mighty practice.

About the role:

  • Greet, 'arrive' and attend to patients direct and keep patients informed of any anticipated delays.
  • Ensure patients are correctly identified and all patient details are current.
  • Answer incoming telephone calls attending to appointments and enquiries promptly and courteously.
  • Convey messages promptly to the appropriate person, documenting as appropriate.
  • Triage patients as necessary according to guidelines.
  • Attend to patient recalls and reminders as appropriate.
  • Advise patients of billing policies, issue invoices and receipts, process patient payments.
  • Type and file outgoing correspondence.
  • Photocopying and scanning as required
  • Communicate effectively with the GP's, Nurse, visiting specialist as well as the admin team.

About you:

  • Bright/friendly personality
  • Team player enjoy working in a team environment.
  • Must be flexible with days.
  • Must be available to work on a Saturday.
  • Experience working in General Practice
  • Familiar with Best Practice

Essential Criteria:

  • Previous reception experience
  • Knowledge of Best Practice
  • Neat and professional appearance
  • Exceptional communication and interpersonal skills
  • Ability to work within a fastpaced team environment is imperative.

What we can offer you:

  • We are a small team who value the importance of a happy/harmonious work environment.
  • We will work with you to ensure you feel supported with your training requirements.
  • Our GPs are very kind, independent and are willing to assist you with your role.
  • We are flexible and will work with you to ensure that there is a balance between work/home life.
  • We are also open to new ideas and value what you can bring to the team.
Contact for Pre-Application Enquiries

  • Phone
Additional Info

  • Best contact times: Monday
  • Friday 7am 2pm
  • Employer
Rural Doctors Network

Contact Name

Michelle Hudson

Address

Salamander Bay