Head of Technology

1 week ago

Sydney, New South Wales, Australia ING Full time
ING has always broken the banking mould in Australia, delivering industry-leading, digital-driven disruption for more than 20 years.

This has been possible because the Tech team is valued as a vital contributor to the business agenda, positioned at the absolute heart of the customer experience.


Reporting to the ING Australia CIO, the Head of Technology - Retail is a key new role in the CIO leadership team to support our ambitious growth agenda and a number of exciting programs to be delivered.


What are you going to do? You will

  • Partner with Business and IT leaders in developing and executing the Retail Technology strategy and uplifting operational excellence capabilities to support and grow the Retail business
  • Be accountable for providing IT business as usual and project delivery leadership for new and existing technology solutions
  • Work closely with the global, local IT teams and COEs to ensure delivery of technology outcomes are met and exceeded where possible
  • Provide people leadership and direction to both internal and external resources and manage an organisation of IT and IT partners
  • Drive an uplift in risk culture within the Technology function and ensure that the Retail Technology function operates within risk appetite
  • Manage the finance for the Retail Technology function ensuring financial targets are met

What are we looking for? Someone who has

  • A deep understanding of technology functions and processes across both project delivery and BAU activities in a Retail banking environment
  • Proven experience in leading experienced and diverse technology teams in driving technology strategy and managing large complex programs and IT BAU technology operations
  • Demonstrated capability to build a high performing and engaged teams
  • Customer focused with experience in building strong partnerships across business units and IT
  • Understanding of information security requirements, processes and cyber security threats and controls
  • Understanding of technology risks and controls and the regulatory environment impacting the Retail banking business
  • Proven experience in managing different stakeholder groups at all levels including executives
  • Experience in effectively working with Agile and DevOps delivery methodologies
  • Proven experience with strategy development and execution

About Us


At ING, we want to make life simpler and more worthwhile - for everyone who banks with us, for the people who work with us and the community at large, too.

When you come to work at ING, you're joining a team where individuality isn't just accepted, it's encouraged.

We've built a culture that's fun, friendly and supportive - it's the kind of place where you can be yourself and make the most of whatever you have to offer.


We give people the freedom to take risks, think differently, take ownership of their work, and make great things happen.

We're here to help you get ahead.

And with our global network, there's plenty of scope to take your career in new directions, perhaps even ones you've never considered.

Sound like the kind of place you'd feel at home? We'd love to hear from you.

(One last thing, ING operates a direct talent sourcing model. So no agency introductions, please.)

**Need more?

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