Current jobs related to Leader - Claims - Adelaide, South Australia - Suncorp

  • Technical Service Advisor

    2 weeks ago

    Adelaide, South Australia Suncorp Group Full time

    About the Role:We are seeking a highly skilled and experienced Technical Service Advisor to join our team at Suncorp Group. As a Technical Service Advisor, you will play a critical role in providing support to the Claims Team and Claims Performance Manager in various aspects of claims management.Key Responsibilities:Manage complaints and provide timely...

  • Technical Service Advisor

    2 weeks ago

    Adelaide, South Australia Suncorp Group Full time

    About the RoleWe are seeking a highly skilled and experienced Technical Service Advisor to join our team at Suncorp Group. As a Technical Service Advisor, you will play a critical role in providing support to the Claims Team and Claims Performance Manager in various aspects of claims management.Key ResponsibilitiesManage complaints and provide timely...

  • Clinical Assessor

    2 weeks ago

    Adelaide, South Australia Bupa Full time

    About the RoleThe Clinical Assessor will play a crucial role in ensuring the accuracy and efficiency of medical claims reviews, working closely with healthcare providers to coordinate care and ensure that patients receive appropriate and cost-effective treatments.**Key Responsibilities:**Deliver accurate, timely, and efficient clinical assessments of all...

  • Technical Support Specialist

    2 weeks ago

    Adelaide, South Australia Suncorp Group Full time

    About the RoleSuncorp Group is seeking a skilled Technical Support Specialist to join our Claims team in Adelaide. This is a permanent full-time opportunity offering 37.5 hours per week.Key ResponsibilitiesThe successful candidate will be responsible for providing technical support, quality assurance, claims processing, training, and coaching team members to...

  • Technical Support Specialist

    2 weeks ago

    Adelaide, South Australia Suncorp Group Full time

    About the RoleSuncorp Group is seeking a skilled Technical Support Specialist to join our Claims team in Adelaide. This is a permanent full-time opportunity offering 37.5 hours per week.Key ResponsibilitiesSupport the team leader in achieving strategic business objectivesOnboard and train new staff membersProvide technical support and coaching to the claims...

  • Technical Support Specialist

    2 days ago

    Adelaide, South Australia Suncorp Group Full time

    About the RoleSuncorp Group is seeking a skilled Technical Support Officer to join our Terri Scheer Team in Adelaide. This is a permanent full-time opportunity offering 37.5 hours per week.Key ResponsibilitiesSupport the team leader to achieve strategic business goalsOnboard and train new staffProvide technical support and coaching for the claims teamBuild...

  • Technical Support Specialist

    3 days ago

    Adelaide, South Australia Suncorp Group Full time

    About the RoleSuncorp Group is seeking a skilled Technical Support Officer to join our Terri Scheer Team in Adelaide. This is a permanent full-time opportunity offering 37.5 hours per week.Key ResponsibilitiesSupport the team leader to achieve strategic business goalsOnboard and train new staffProvide technical support and coaching for the claims teamBuild...

  • Technical Support Specialist

    1 week ago

    Adelaide, South Australia Suncorp Group Full time

    About the RoleSuncorp Group is seeking a skilled Technical Support Officer to join our Terri Scheer Team in Adelaide. This is a permanent full-time opportunity offering 37.5 hours per week.Key ResponsibilitiesSupport the team leader to achieve strategic business goalsOnboard and train new staffProvide technical support and coaching for the claims teamBuild...

  • Director of Payment Integrity

    2 weeks ago

    Adelaide, South Australia National Disability Insurance Agency Full time

    About the RoleWe are seeking a highly motivated and collaborative leader to join our Payment Integrity and Assurance team as a Director of Payment Integrity. This role will be responsible for leading the strategic direction and expansion of the Payments Integrity function, driving efficiencies and fostering a culture of continuous improvement.Key...

  • Senior Associate or Special Counsel

    6 days ago

    Adelaide, South Australia Hall & Wilcox Full time

    About the RoleWe are seeking a highly skilled Senior Associate or Special Counsel to join our General Insurance team in Adelaide. As a key member of our team, you will be responsible for defending compulsory third party (CTP) claims on behalf of insurers, including those involving complex liability and quantum issues.Key ResponsibilitiesManage and conduct...

  • Senior Associate

    1 week ago

    Adelaide, South Australia Lawyers Weekly Full time

    Join a Leading National FirmAs a Senior Associate in our Commercial Litigation team, you will play a key role working for a dynamic partner on a mix of high-end insolvency and commercial disputes.Key ResponsibilitiesLead Commercial Disputes and Insolvency PracticeWork on challenging files with substantial autonomy to supervise juniorsContribute to a...

  • Senior Associate

    2 weeks ago

    Adelaide, South Australia Lawyers Weekly Full time

    Key Role in Commercial Litigation and Insolvency DisputesAs a Senior Associate in our Commercial Litigation team, you will play a key role working for a dynamic partner on a mix of high-end insolvency and commercial litigation disputes.Responsibilities:Leading Commercial Disputes and Insolvency PracticeChallenging FilesSubstantial Autonomy – supervise...

  • Senior Contracts Manager

    2 weeks ago

    Adelaide, South Australia John Holland Full time

    About John HollandWe're a leading infrastructure and construction company that transforms lives by delivering complex projects across various industries. Our mission is to make communities easier to move around, more connected, and better to live in.The OpportunityWe're seeking an experienced Senior Contracts Manager to support our Major Projects division in...

  • Senior Associate

    2 weeks ago

    Adelaide, South Australia Lawyers Weekly Full time

    Job DescriptionAs a Senior Associate in our Commercial Litigation team, you will play a key role working for a dynamic partner on a mix of high-end insolvency and commercial litigation disputes.Leading a team of lawyers in the Commercial Disputes and Insolvency PracticeManaging challenging files and supervising junior lawyersThis role offers a unique...

  • Security, Health and Safety Specialist

    2 weeks ago

    Adelaide, South Australia Randstad Full time

    Randstad is partnering with a leading manufacturing organization to find a skilled Security, Health and Safety Advisor to join their team on a full-time basis.**Job Summary:**We are seeking a highly experienced professional to provide trusted, consistent, and specialist health, safety, and security advice across production and logistics business areas.**Key...

  • Security, Health and Safety Specialist

    2 weeks ago

    Adelaide, South Australia Randstad Full time

    About the RoleRandstad is partnering with a leading manufacturing organization to find a skilled Security, Health and Safety Advisor to join their team on a full-time basis.Key ResponsibilitiesThe successful candidate will provide expert health, safety, and security advice across production and logistics business areas, including:Supporting business leaders...

  • Injury Management Specialist

    2 weeks ago

    Adelaide, South Australia EML Group Full time

    About the RoleWe are seeking a highly skilled Injury Management Specialist to join our team at EML Group. As a key member of our CTP team, you will play a critical role in ensuring that our personal injury management practices are optimized for effective return-to-work, return-to-life, and recovery strategies.Key ResponsibilitiesCompliance and Legislative...

  • Senior Associate

    2 weeks ago

    Adelaide, South Australia Lawyers Weekly Full time

    Key Role in High-End Insolvency and Commercial LitigationAs a Senior Associate in our Commercial Litigation team, you will play a key role working for a dynamic partner on a mix of high-end insolvency and commercial litigation disputes.Responsibilities:Leading a team of lawyers in commercial disputes and insolvency practiceManaging challenging files and...

  • EPMO Resource Manager and Team Leader

    7 days ago

    Adelaide, South Australia Aged Care Quality and Safety Commission Full time

    About the RoleThe Aged Care Quality and Safety Commission is seeking a highly skilled Resource Manager to join its Enterprise Portfolio Management Office (EPMO). As a key member of the EPMO team, you will play a critical role in ensuring the effective management of resources to achieve the Commission's strategic objectives.The successful candidate will be...

  • Senior Associate

    2 weeks ago

    Adelaide, South Australia Lawyers Weekly Full time

    Job Summary:We are seeking a highly skilled Senior Associate to join our Commercial Litigation team in Adelaide. As a key member of our team, you will play a crucial role in working with a dynamic partner on a mix of high-end insolvency and commercial litigation disputes.About the Role:Lead commercial disputes and insolvency practiceWork on challenging files...

Leader - Claims

3 months ago

Adelaide, South Australia Suncorp Full time

Take the next step. Be part of something bigger at Suncorp.

The Leader is responsible for leading and managing a Terri Scheer Claims Team whose focus will be to manage Event Claims which will encompass the delivery of a sustained level of service to customers, both Landlords and Property Managers ensuring Code of Practice time frames are consistently adhered to and settlement is in line with Policy Wordings.

You will also actively participate in the achievement of strategic business goals.

More Specifically, you will:

  • Provide exceptional leadership, support, mentoring and direction to the Claims Team
  • Meet or exceed individual and team members Score Card objectives.
  • Develop a high-performance culture within the team, providing one on one training to new staff.
  • Drive and maximise productivity, at both individual and team level.
  • Develop and nurture effective working relationships with all team members, internal and external customers and stakeholders.
  • Demonstrate Suncorp Leader Profile behaviours – leading by example.
  • Take responsibility for individual personal development plans and professional learning goals.
  • Positively contribute to the efficient and effective functioning of the team in order to meet organisational objectives.
  • Ensure through appropriate training and monitoring that claims settlements are applied appropriately.
  • Monitor and reduce potential leakage through claim review process.
  • Reduce average claim costs by facilitating and implementing improved processes to deliver greater efficiencies.
  • Minimise claims expenses by ensuring all recoveries are actioned in a timely manner.
  • Drive a positive risk culture and risk governance framework.
  • Ensure compliance with laws, regulations, industry codes and organisational standards and report any breaches as they occur.
  • Maintain strong relationships with Technical Service Advisors and IDR Teams to ensure fair and disciplined settlements of claims.
  • Claim payment authority up to $1,000,000.
  • Adhere to TS Claims Team Service Level Agreement to ensure superior claims experience for our customers.
  • Liaising with all Claims Leaders, internal and external stakeholders to ensure support is delivered in a timely manner.
  • Respond effectively to customer enquiries and complaints.
  • Monitor Geneysis queue reports to ensure team members are logged in and available.

About You:

  • Diplomas of Financial Services (Insurance) desired
  • Self-starter and self-disciplined.
  • Knowledge & understanding of the market.
  • Demonstrated organisational and time management skills.
  • Planning and strong communication skills
  • Knowledge and understanding of compliance requirements.
  • Thorough knowledge of TS business operations including strategic objectives
  • Thorough knowledge and understanding of NURV operating system.
  • Understanding of and willingness to work within Suncorp policies.
  • Ability to absorb new technical information in a timely manner and to be able to effectively communicate that information to team members.
  • Ability to self-motivate, take responsibility and be accountable.
  • Task and goal oriented, with a sense of urgency and commitment to quality.
  • Able to identify & evaluate individual knowledge and skill gaps.
  • Able to make quality decisions in a quick and timely manner and when exposed to pressurized situations.
  • Preparedness to use initiative and problem-solving skills.
  • Advanced organisational and time management skills to control and schedule workloads to deliver on demanding service standards.
  • Advanced communication (written & oral) and interpersonal skills with demonstrated ability to liaise and negotiate with colleagues, suppliers and customers at all levels.
  • Able to motivate staff and positively influence team members in a busy and pressurized environment.
  • Able to work effectively within a team environment.
  • Able to successfully create and execute a personal development plan to move individual and team performance and improve results.
  • Competent user of PC and database application.

What we can offer you:

  • Discounts and offers on a range of retail favourite stores as well as banking and insurance products.
  • A range of flexible working and leave options, including 20 weeks paid parental leave, 4 weeks secondary carer parental leave, and unlimited paid emergency response leave.
  • Invest in your brighter future with ongoing study support and career development programs.
  • Give back to our communities with payroll giving, donation matching and paid volunteer leave.
  • Prioritise your work/life balance with our robust employee assistance program and dedicated employee council.

About Suncorp Group:

We're proud to be a part of the Suncorp Group family alongside some of Australia's most trusted and diverse names in insurance. Together, we share a drive to make the complex simple and bring our customers peace of mind when it matters most – while helping to evolve and innovate the ways we can serve our community every day. That comes with all kinds of exciting opportunities for you to grow your own career. Whether you're guiding people through life's biggest moments or providing them with support in times they need it most, you'll be driven forward by our shared customer obsession and supported at every step of the journey.

Advertised: 20 May 2024 AUS Eastern Standard Time
Applications close: 27 May 2024 AUS Eastern Standard Time

Don't see your dream job posted? No problem, sign up for job alerts and we'll let you know once something becomes available.

#J-18808-Ljbffr