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Erskine Park National Operations Manager

3 months ago


Erskine Park, New South Wales, Australia DHL Supply Chain Full time

Exciting National Operations Manager role
This is an exciting opportunity to drive the operations for a major, household name, customer. As the National Operations Manager, you will establish, manage, develop and grow operations for DHL Supply Chain.

Your focus will be providing strategic direction and leadership, excellence in operations, customer satisfaction, employee welfare and engaging the customer through innovative solutions.


Your duties will include:

  • Management of growth in the operation
  • Providing knowledge and experience with specialised operational requirements
  • Driving the direction and leadership for the operations team
  • Indepth commercial acumen to ensure profitable growth
  • Customer liaison and management, excite and delight the customer with innovative solutions for their business


To succeed in this demanding role you will need to have a sense of urgency and be able to effectively prioritise your daily operations to ensure the key time critical milestones are achieved.

You will also be required to have a sound knowledge of all facets of Supply Chain Operations.

DHL Supply Chain is a Great Place to Work

We are the world's leading contract logistics company and when you work with us you'll find that we value each other's differences whilst recognising individual strengths.

We never forget that you make us who we are and we work hard to make sure a career with DHL is as satisfying and successful as it can be.

Join a supportive work environment where you'll have the tools and training you need to grow and succeed.

Beyond our impressive culture, we also offer our employees:

  • A world class training program to expand your skillset and drive your career forward
  • Annual bonuses and merit reviews to ensure you are rewarded for your contribution to our success
  • Staff engagement opportunities including monthly site lunches, competitions and events
  • Employee of the month and employee of the year recognition
  • Impressive staff discounts at many of our customers who are an essential part of everyday life


DHL Supply Chain is committed to fostering an environment where employees feel comfortable to balance their priorities, work commitments, team engagement and work/life balance in collaboration with their manager, ensuring good and productive outcomes for all.

We will support flexible working arrangements that are tailored to the individual role requirements.

Join us and find out why DHL Supply Chain Australia is a Great Place To Work certified.

Skills and experience required:

  • Extensive experience in operations within a 3PL/4PL environment
  • Ability to drive performance to ensure long term growth of the business and achieve business plan objectives including profitability
  • Demonstrable history of developing long term strategic partnerships to the highest stakeholder level
  • Leading and developing a highly capable operations team
  • Superior end to end knowledge of Supply Chain Operations with a strong background in labour planning, cost management and improvement opportunities
  • Be a strong and effective communicator with the ability to influence across a broad spectrum of internal & external stakeholders
  • Strong communication skills with the ability to provide strategic direction, leadership, coaching and mentorship
  • Advanced MS Office; specifically Excel and Power Point

Job Reference:
AU03723