Storeperson/customer Service Officer

1 week ago

Osborne Park, Australia BlueScope Full time

Job Description:

BlueScope is an Australian-born, global success story, spanning 18 countries, with a team of over 14,000 people.

We're driven by innovation and are proud that the technologies in our products and brands, like COLORBOND steel, inspire and protect everything from hospitals and bridges to stadiums and homes.


The Opportunity


Come and discover the opportunity to join our
Osborne Park team in our Fielders business as a
Storeperson/Customer Service Officer.

With a proud history starting in Adelaide, today Fielders manufactures and markets steel building products across Australia. We deliver customer-inspired outcomes that support architects, engineers, builders, installers and property owners in creating their vision.

What Will You Do?


Typically, you will start your day attending to customer service responsibilities for the Bunbury Branch, operating a forklift to unload our incoming deliveries and load our products ready to be despatched to customers, as well as performing general warehousing duties.


Your customer service responsibilities will include:

  • processing and managing customer orders, quotes and enquiries via face to face, online and over the phone as well as processing sales, using EFTPOS and handling cash;
- efficient and accurate data entry and order taking, ensuring tasks are completed in a timely manner and systems are updated accordingly
- maintaining and enhancing relationships with external and internal customers including the Sales and Warehousing teams within the Branch; and
- having high attention-to-detail and accountability ensuring positive impact to the business.

This is a Monday to Friday role, offering some flexibility within the trading hours of 7am to 3pm and 8am to 4pm, with a 38-hour work week.

More About You


A reliable and punctual individual who is passionate and driven to provide excellent service to customers and willingness to perform warehousing duties (training will be provided).


In addition, you will have:
- a current forklift ticket is a must (further training will be provided on the job)
- high level communication and customer service skills
- time management and sound computer literacy skills in MS Office (training will be provided for or in house systems)
- willingness to learn, possess a can-do attitude, show initiative; and
- high level of safety awareness.

What's in it for you

  • Fulltime permanent position
  • Free secured parking onsite
  • Ongoing training and career opportunities
  • Employee benefits with discounts on health and wellbeing products and services
  • Employee Assistance Program
If this sounds like the role for you, we would like to hear from you.

Together we can make a world of difference.

  • Applications close Tuesday, 28 November 2023._

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