Home Care Package

2 weeks ago

Salisbury, Australia Helping Hand Full time

There to care. Here for good.

Aged care is so important. Some people forget that. You don't and neither do we. Because helping people is what we were born to do.
We've been a leading provider of aged care in communities across South Australia since 1953. That's a long journey, and we're proud of our stability and strength.

Now, we're on a mission to continue to grow and improve our services and impact, hand in hand with our fantastic team.
Here, every moment matters and every client counts. And so do you.

Join us as a Home Care Package (HCP) Admissions Coordinator, and be there to care.

A brighter future with Helping Hand, for older people and for you.

Based in our Salisbury South, as our Home Care Package Admissions Coordinator, you will be responsible for providing easy to understand information and explanations for the benefits of a Home Care package to clients and their families.

The HCP Admissions Coordinator will be supporting older individuals with complex aging concerns to maintain their independence and continue living in their own homes.

You'll also make an impact by:

  • Developing individualised Agreed Support plans based on the assessment results, taking into account client preferences and goals.
  • Establishing and maintaining effective community networks with key stakeholders.
  • Creating opportunities to ensure Helping Hand maintains a positive profile and image in the community and industry.
  • Ensuring accurate, relevant, and timely documentation that aligns to Home Care's use of defensible documentation and the FACT (facts, actions, communication, times) method of documenting.

What you'll bring

To succeed in this role, you will have:

  • Diploma in Community Services or equivalent work experience
  • A strong theoretical approach to working with ageing population and demonstrated practical application of this approach
  • Experience in maintaining and operating in environments where information is of a private and / or confidential nature
  • Own car or access to vehicle and current driver's licence
  • Valid NDIS Worker Screening clearance or be willing to obtain one

You'll stand out from the crowd if you have some of the following:

  • Experience in the Aged Care industry

Please click the link below to view the position description:
Home Care Package (HCP) Admissions Coordinator Position Description

Why Helping Hand?

Here at Helping Hand we truly care about how you are. Here are some of the things we hope you'll love about working with us:

  • We are who you are

At Helping Hand, you'll find real support from teammates and managers who share your values and strengths.

  • We are where you are

Helping Hand operates in over 20 communities across South Australia, where we were born and where our roots will always be.

  • We care how you are

Be part of a kind, friendly team that genuinely cares about you and your wellbeing.

You'll also enjoy a range of other benefits:

  • Be part of a warm, friendly team that genuinely cares about you and your wellbeing
  • Maximise your take-home pay by salary packaging up to $15,899 each year
  • Enjoy an additional $2,650 tax free per year with our Meal and Entertainment Card
  • Prioritise your health and wellbeing with discounted private health insurance, plus our Employee Assistance Program
  • Get active with our Fitness Passport Program and enjoy discounted gym memberships for you and your family
  • Access to an Employee Assistance Program (EAP)

Are you ready to lend a helping hand?

Join us at Helping Hand and help shape your future and ours.

We will be reviewing applications as they are submitted and conducting interviews accordingly.

Apply online today, or to find out more please contact Jannene Browne on

Current Helping Hand employees must notify their manager of their intent to apply.

All applicants must have the right to work in Australia and hold relevant checks or be willing to obtain them. Successful candidates will be required to attend an induction session before commencing work.

Helping Hand welcomes and respects the diversity our clients, staff and volunteers bring. Regardless of their culture, religion, spirituality, age, gender, sexuality, disability, socio-economic background or personal experiences, our people are included and respected.

Helping Hand strongly recommends that all employees receive COVID-19 and flu vaccinations, as we work in a high-risk setting and are in contact with vulnerable people.

Apply Now

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