Food & Beverage Supervisor

1 week ago

Brisbane, Queensland, Australia AccorHotels Full time
Company Description


Pullman & Mercure King George Square is a large vibrant 438 room twin towered hotel which acts as a sanctuary for leisure and business travellers.

Located opposite King George Square, City Hall and ideally situated in the heart of Brisbane CBD the hotel has some of the largest conference spaces in Brisbane incorporating 2 ballrooms.

The hotel also features some amazing and extremely popular venues of Goldfinch Restaurant and Street Café and Sixteen Antlers Rooftop Bar.


Job Description:

We are currently looking for a dedicated customer-focused Food and Beverage Supervisor to join our team.

Reporting to the Venue Manager & Director of Food & Beverage, the key responsibilities of this role include:

  • Being "Guest obsessed" while providing support and presence on the front of house areas to ensure the smooth operation of the restaurant and cafe & warm and efficient service is provided
  • Providing leadership, guidance and support to your F&B colleagues, ensuring our F&B service standards are observed providing a consistently high level of service to all guests
  • Set up for each service period
  • Familiarizing yourself with VIP and regular clients to ensure their requests and needs are met
  • Maintain hygienic food service techniques during service and promote a safe workplace by recognizing hazards and promoting general OHS practices
  • A 'hands on' approach is required as is to work as part of a team to provide seamless service

Qualifications:

What we are looking for:

  • Previous experience in a Food & Beverage Supervisor or Team Leader role within a restaurant and cafe is required
  • Passionate for customer service
  • Experience in training and motivating employees
  • Friendly, outgoing personality and a high standard of personal presentation and selfawareness

Specific Requirements:

  • Flexibility to work various shifts including weekends, nights and public holidays
  • Excellent communication skills
  • Being a true hospitality professional dedicated to providing customer service excellence
  • Responsible Service of Alcohol (RSA)
Additional Information

Benefits Your Way:

  • The opportunity for personal and career development
  • Discounted Accommodation and F&B in Accor hotels worldwide
  • Complimentary Duty Meals

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