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Apprentice Field Service Technician
1 week ago
Smartech Business Systems Oceania Pty Ltd currently has a vacancy for an Apprentice Field Service Technician to assemble, service, repair and refurbish a wide range of electro-mechanical products supplied by Smartech.
This position will be based at our site in Malaga WA 6090.Generous Salary Package - Base Salary + Company provided motor vehicle + Other Incentives
Job Security - This is a long-term career opportunity with ongoing training provided
Fantastic Team Culture - A company that cares about its employees, a culture that is very driven to work based on key values of integrity, honesty, teamwork, respect and celebrates the wins
The successful applicant for this role should be a self-motivated individual with a "can do" attitude that is currently undertaking a relevant vocational course.
Essential duties and responsibilities:
- Servicing hardware, upgrading software/firmware, ensuring all modifications and service procedures are kept current and customer's machines are maintained to a high level.
- Effectively meet or exceed customer's needs; building productive relationships with Smartech's customers.
- Work closely with the Sales Department to increase installed machine base, promoting all sales opportunities.
- Actively assist other technical staff with technical problems.
- Contribute to the continuous improvement of Smartech Service Call Procedures and display role model behaviours in these areas.
- Carry out other tasks as requested by Service Management, Service Coordination, Technical Support or the Service Product Specialist.
- Manage resources effectively.
- Contribute to and comply with OH & S policy and procedures to ensure and promote a safe working environment.
- Contribute to and work towards own personal development.
- Manage own spare parts stock and onsite parts at customer sites.
- Contribute to the up skilling of customers in Operator Maintenance programs, including delivering customer training on Smartech products
- Actively seek opportunities to share knowledge with your colleagues and seek opportunity to further develop your own skills.
IMPORTANT NOTES:
- Must be studying a vocational course (e.g., certificate III or Certificate IV)
- Only applicants with the right to live and work in Australia will be considered.
- Full Drivers licence required
- Fully Vaccinated
- Willing to undertake criminal history check
Only shortlisted applicants will be contacted
To be eligible for an apprenticeship or traineeship you must be an Australian Citizen, Permanent Resident or have full working rights.
- Electrical, Electronics & Utilities
- Malaga, Western Australia
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