Underwriting Assistant

2 weeks ago

Sydney, New South Wales, Australia AXA Full time

JOB DESCRIPTION

Underwriting Assistant

Sydney, NSW

Supporting the Underwriters within their line of business, the main duties of this role involves the efficient service of local produced accounts as well as overall compliance with AXA XL policies. Furthermore, the role provides support to the Underwriters by obtaining client information and various administrative tasks ready to be assessed and reviewed.

DISCOVER your opportunity

What will your essential responsibilities include?

  • Work collaboratively with the offshore team to ensure timely requests of quotes, name clearance and accurate binding of quotes are met
  • Proactive engagement with underwriting to ensure an efficient and smooth account hand over for accounts to ensure information received is understood and complete in order to process / instruct policies on system(s).
  • Ensure timely implementation of system procedures and creation of instruction document, i.e. ensure related data is complete & accurate to instruct local policy details.
  • Ensure complete documentation of files handled by role holder in UW file (on document management system).
  • Accountable for correct (RI) premium, (RI) commission and tax bookings in processing systems.
  • Keeps track of implementation progress and liaises with local staff to resolve queries
  • At request of Underwriting, ensure timely and high quality implementation of mid-term endorsements, issuance of certificates of insurance and focus on premium collection monitoring (according to the processing rules and guidelines, incl. system data entries).
  • Address requests originating from client/broker immediately and refer to Underwriters
  • Develop expert level knowledge with regards to systems and processes and keep abreast of new guidelines published. Act as reference point for others when questions come up and/or uncertainties exist.
  • Ensure data quality accuracy ratios at the defined level/metrics.

You will report to the Team Lead, Australia.

SHARE your talent

Qualifications – External

We're looking for someone who has these abilities and skills:

  • Permanent Australian Working Rights are required for this role.
  • Proven experience in the insurance industry with an operations background in middle office, credit control or claims. Previous experience in a corporate organisation is ideal.
  • Able to communicate effectively with internal and external stakeholders at all levels of sophistication. Ability to work in a fast-paced environment and efficiently juggle numerous concurrent responsibilities.
  • Develop and maintain productive working relationships with internal and external stakeholders
  • Capability to work collaboratively with a virtual team.
  • Attention to detail: Understands the importance of getting the little detail's right and takes pride in getting it right the first time.
  • Great time management skills are essential
  • Continuous Improvement Focused: Willing to ask questions and explore new ideas.
  • Results Oriented: Approach tasks proactively and anticipate needs. Think quickly and prioritize multiple work streams without sacrificing quality. Act with a sense of urgency.

FIND your future

AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don't just provide re/insurance, we reinvent it.

How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business − property, casualty, professional, financial lines and specialty.

With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.

Learn more at

Inclusion & Diversity

AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic.

At AXA XL, we know that an inclusive culture and a diverse workforce enable business growth and are critical to our success. That's why we have made a strategic commitment to attract, develop, advance and retain the most diverse workforce possible, and create an inclusive culture where everyone can bring their full selves to work and can reach their highest potential. It's about helping one another — and our business — to move forward and succeed.

  • Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe.
  • Robust support for Flexible Working Arrangements
  • Enhanced family friendly leave benefits
  • Named to the Diversity Best Practices Index
  • Signatory to the UK Women in Finance Charter

Learn more at AXA XL is an Equal Opportunity Employer.

Sustainability

At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our Sustainability strategy, called "Roots of resilience", focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations.

Our Pillars:

  • Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society – are essential to our future. We're committed to protecting and restoring nature – from mangrove forests to the bees in our backyard – by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans.
  • Addressing climate change: The effects of a changing climate are far reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions.
  • Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We're training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting.
  • AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL's "Hearts in Action" programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day – the Global Day of Giving.

For more information, please see

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