Housing Worker

1 week ago


Blackburn, Victoria, Australia The Salvation Army Full time
Start your career with The Salvation Army today


We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.


ABOUT US


The Salvation Army is one of Australia's largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship.

The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.


  • About the Role


We have an exciting permanent full-time opportunity for Housing Worker / Property Manager to join our Salvos Housing team in Blackburn, Melbourne office with hybrid working arrangements.

Salvation Army Housing Victoria provides a range of housing services throughout the state of Victoria.

We are not only seeking someone who naturally aligns with our culture but is also connected to contributing to improved outcomes for our clients.

Reporting to the

_Housing Coordinator,_ the Housing Worker will be responsible to manage end to end tenancy and property management across an allocated portfolio.

You will provide professional and responsive tenancy management services in line with the Residential Tenancies Act (RTA).

Key Responsibilities:

  • Ensuring that tenancies within the portfolio are managed and maintained, leases are up to date, properties are inspected and reviewed, and rent reviews are managed
  • Keeping tenant records accurate and up to date in CHINTARO software
  • Maintaining data for all tenants in accordance with Salvation Army Housing (SAH) timelines, standards and procedures
  • Addressing high risk situations involving tenants within required time frames, as per The Salvation Army's (TSA) policy and procedure
  • Providing assistance to assess tenant issues, needs and circumstances
  • Developing strategies to address tenant needs within relevant policy and procedure and Residential Tenancy Act (RTA) guidelines
About You


To be successful for this role, you will have a genuine passion for wanting to support vulnerable people in our community.

You will need to demonstrate that you have the capacity to engage with a wide cross section of individuals and an ability to prioritise workloads.


Key capabilities:

  • Associate diploma with relevant experience or lesser formal qualifications with substantial years of relevant experience
  • Strong understanding of the Residential Tenancies Act and ability to interpret its legal implications for affordable and community housing
  • Demonstrated experience in tenancy management for both Transitional and Long Term properties
  • Sound knowledge of housing development within the social housing and community welfare sector will be highly regarded

Requirements of the role:

  • A national police record check is required
  • A current and valid VIC Working with Children Check is required
  • A current Victorian Drivers licence
Why work for us

TSA offers an enjoyable work environment, a supportive management, strong opportunities for career development and generous salary packaging opportunities. Based in Redfern, you will enjoy free parking, modern well-appointed offices overlooking Redfern Park and an onsite staff canteen. In return we also offer benefits such as;

  • Eligible employees can access NFP salary packaging ($15,900 tax free)
  • Financial, insurance, energy, retail and lifestyle discounts and benefits
  • Hybrid working conditions, paid parental leave


Employee Assistance Program
  • Independent confidential counselling service
How to Apply

  • The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. _
  • We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. W_
  • The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory National Police Check._
  • We value Integrity, Compassion, Respect, Diversity, and Collaboration_


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