Service Coordination Officer

2 weeks ago


Melbourne, Victoria, Australia City of Whittlesea Full time

Permanent, Full time
Band 4
Salary $74, Super + Flexible Working
19 day month with RDO or 9 day fortnight option, your choice

About Us
The City of Whittlesea is one of the fastest growing municipalities in Australia. As a local government organisation, we play a pivotal role in the everyday lives of our community. Our vision is to make Whittlesea 2040: A Place For All by ensuring our residents can enjoy access to local services, facilities and infrastructure.

Our staff are passionate, skilled and diverse, providing a great environment to work in and succeed.

The Role
Make a difference in our community

This is an exciting role with a focus on providing operational support across the Ageing Well Department. This position will provide high quality customer service to Ageing Well consumers, program participants and residents within the City of Whittlesea. There will also be a large focus on coordinating and supporting activities that relate to contract management, service planning, performance reporting and more.

About you
If you believe in delivering an exceptional customer experience and enjoy working within a team to achieve common goals, this position is for you. You should have a keen attention to detail, the ability to multitask, and thrive in a fast-paced, dynamic environment.

Experience in the Aged Care sector is essential.

If this sounds like you, then you should definitely apply

Want to know more?
For more information about this position please access a copy of the position description via the link below or If you have any questions regarding this role, please contact Silvana Aliquo, Access and Engagement Coordinator on Phone

To apply for this position, you must address the Key Selection Criteria outlined in the Position Description in your cover letter. Please note, that applications that do not address the Key Selection Criteria may not be considered

Applications close at 11.45pm on Wednesday 12 June 2024

Interviews will take place as suitable candidates are identified.

Please note all applicants must apply online, and no late applications will be accepted.

We are happy to take applications from international candidates if you have a valid Visa to work in Australia.

At the City of Whittlesea, we value diversity and appreciate everyone's strengths. We are an equal opportunity employer and committed to attracting and retaining a diverse workforce that reflects our municipality. We encourage applications from Aboriginal and Torres Strait Islanders, people from culturally and linguistically diverse (CALD) backgrounds, people with a disability and people identifying as LGBTIQ. The City of Whittlesea is also a Child Safe employer.

Council is committed to providing an inclusive workplace that encourages employees to participate, without discrimination, in both work-related and other activities conducted within a work context, with the support of workplace adjustments. Where possible, the Council will identify and resolve potential barriers to the recruitment and employment of people with disabilities within the organisation.

If you require a workplace adjustment to support you during the interview process, please email with your request outlining your preferred method of contact. Workplace adjustment (also known as "reasonable adjustment") is defined as: "Whatever is considered necessary and achievable to enable an employee to perform their job role efficiently and to the best of their abilities". A Workplace adjustment can be requested at any stage in the recruitment process and/or as a part of the employment of an individual.

Attachments:
- Service Coordination Officer


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