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Graduate Operations Supervisor

3 months ago


Knoxfield, Victoria, Australia Ventura Bus Lines Full time

Shape the future of transport operations We're seeing a Graduate Operations Supervisor dynamo to drive innovation and success in our team.

This role is a 2-year graduate program with the aim of transitioning to an experienced Operations Supervisor role on completion.


The Opportunity


Based at our Knoxfield depot this role is loaded with opportunity to learn and gain experience in all facets of transport operations.

You will be guided, coached and mentored by a team of experienced transport operations experts. This is an entry level position with a strong career development path

Main responsibilities

  • Working closely with the Depot Manager and support the Operations team.
  • Reviewing and gathering CCTV footage.
  • Undertaking basic investigations into minor complaints and incidents
  • Entering appropriate information into our transport system.
  • Investigating customer complaints.
  • Daily data entry and administrative assistance.
  • Liaising with drivers to ensure they have what they need

What are we looking for?

  • Passion for learning, achieving and self development
  • Great computer skills including MS Excel and Word.
  • Completion of a tertiary qualification
  • Experience in general administration
  • Ability to deliver exceptional customer service.
  • Strong time management and organisational skills.
  • Excellent written and verbal communication skills.
  • Able to thrive in a fastpaced environment.
  • Strong attention to detail.
  • Current drivers licence

What we offer

  • Learning, learning and more learning
  • A supportive work environment with intensive training by experienced mentors.
  • Opportunities for career progression with a secure company
  • Onsite parking available, quarterly BBQ's, great facilities and more

And finally
Ventura has been moving people since 1924 and is the largest privately-owned bus company in Australia.

We have been providing dependable, friendly, and sustainable bus services for almost
100 years Today Ventura has more than 1600 employees, 930 buses and coaches, and carries more than 36 million customers across Melbourne each year.

We are a robust employer who have stood the test of time, with a positive workplace culture that embraces diversity, inclusion, and continuous improvement.


How to Apply

Salary:
$61,800.00 per year

Schedule:

  • 8 hour shift

Supplemental pay types:

  • Overtime pay

Work Authorisation:

  • Australia (required)

Ability to Commute:

  • Knoxfield, VIC 3180 (required)

Ability to Relocate:

  • Knoxfield, VIC 3180: Relocate before starting work (required)

Work Location:
In person