Internal Sales Executive

2 weeks ago


Melbourne, Victoria, Australia Talent Right Full time

The Internal Sales Executive will support Conquest in achieving our core sales objectives, striving for exceptional growth in line with our 3-year strategy. The main focus of the role is to develop lead generation into client meetings for the Sales Team.

About the Company:

Conquest Equipment is a family-owned Australian Company and is a leader in its field. A national team of passionate individuals who love what they do. Conquest was recently accredited as an official 'Great Place to Work' with an overall score of 94%.

Conquest Equipment specialises in the sale and service of industrial floor cleaning machines, offering an extensive range of floor scrubbers, sweepers and floor preparation machines.

With over 40 years of industry experience, Conquest has the expertise to evaluate and recommend a tailored solution to your unique needs, delivering the world's most advanced, efficient, and sustainable floor cleaning machines for unbeatable floor cleaning results.

Key Responsibilities:

  • Outbound Sales Activities:
    • Make outbound phone calls to cold/warm leads from data/lists provided in Salesforce.
    • Use Conquest Outbound Lead Process, scripts, and templates to book meetings with Decision Makers for the Sales Team.
    • Deliver Conquest Outbound scripts, including objection handling in accordance with Conquest Outbound Process.
  • Inbound Sales Management:
    • Manage and qualify incoming sales leads through all sources.
    • Book meetings for the Sales Team following the Incoming Lead process and response times.
  • Customer Relationship Management:
    • Complete Customer Care Calls to maintain existing customer relationships.
    • Establish rapport with Gatekeepers, Recommenders, and Decision Makers.
    • Communicate with the marketing team to improve efficiencies of all marketing activities.
  • Administrative Duties:
    • Prepare weekly activity reports, analyze results, and make improvements.
    • Record contact details, company information, and call notes in Salesforce.
    • Schedule callbacks and follow-up tasks in Salesforce.
    • Send emails to support outbound call activities using company templates.
    • Manage the leads process in Salesforce to ensure sufficient detail is captured for conversion to an opportunity/meeting.
    • Reschedule meetings as requested by the team.
    • Record and update information in CRM.
  • Team Collaboration:
    • Communicate regularly with the sales team to ensure leads are followed through and the right information is being captured.
    • Participate in weekly/monthly meetings and routine training.
    • Support system development and improvements.

Requirements

Required Skills:

  • Outbound Sales & Appointment Setting Expertise: Proven experience in generating leads and scheduling appointments through cold and warm outbound calls, particularly in industrial capital goods sales.
  • High-Volume Outbound Calling: Must be comfortable making a significant number of outbound calls per day.
  • Technical Proficiency: Strong IT and systems experience to navigate internal tools and databases efficiently.
  • Sales Process Mastery: A deep understanding of the sales cycle, including prospecting, lead qualification, handling objections, and nurturing leads.
  • Communication Excellence: Exceptional phone manner, ability to build rapport with customers, and strong interpersonal communication skills.
  • Customer-Centric Focus: A commitment to delivering exceptional customer service and building positive relationships.
  • Results-Oriented: Proven track record of exceeding sales targets and achieving goals.

Benefits

What's In It For You

  • Competitive salary and benefits package.
  • Opportunity to work closely with the CEO and Leadership Team, contributing to Conquest Equipment's growth and success.
  • Develop and refine your multitasking, time management, and communication skills.
  • Be part of a professional and collaborative work environment.


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