Family Support Worker

1 week ago

Port Macquarie, New South Wales, Australia Interrelate Full time
  • Fixed term role until 31 December 2024 – 22.5 hours per week
  • Work in a collaborative team environment
  • This role will work across two sites, Port Macquarie & Taree


ABOUT THE OPPORTUNITY:

This newly created role aims to provide support to parents/carers attending Interrelate's Children's Contact Centre. Parents will be offered an individually tailored approach to support healthy relationships with their children, with the goal of self-management.

This a 6-month Fixed term contract up until 31 December 2024. Working 22.5 hours per week across two sites, Port Macquarie & Taree.

Working days are negotiable with some weekend work required as part of this role.

This position is in line with a Schads level 5 with an hourly rate of $51.32 per hour plus super.

Key Responsibilities, but not limited to;

  • Provide individually tailored trauma informed support both through psycho education and coaching (mentoring, active and purposeful role modelling) whilst working alongside parents to build and strengthen parenting capacity and attachment relationships with their child/ren.
  • Holistic Case management provision that will:

assess the parent/carer's / family's needs.

assess risks (including suicide and domestic violence risk) and develop action plans and safety plans as needed to mitigate identified risks.

assist clients / families to develop their own goals and case/service plan.

make appropriate internal and external referrals.

  • Conducting regular case management meetings as required including attending and facilitating external meetings with other services or agencies.
  • Regularly consulting with the Children's Contact Centre Coordinators and Practice Leads regarding the case management and support of families
  • Upholding the philosophy of Interrelate's child safe principles (including being child-led & child-focused) and its commitment to supporting families by providing inclusive family friendly services
  • Providing case planned support to parents and children as a member of a multi-disciplinary team
  • Maintaining professional documentation and administrative systems according to Interrelate's requirements.
  • Ensuring that a strengths based, client centered, customer service perspective is reflected in all aspects of duties
  • Remaining abreast of professional trends and literature relevant to child development and case management

ABOUT US:

Interrelate is a not-for-profit provider of relationship and family support services. Our vision is to empower people to thrive in the most vital part of their lives – their relationships. We are committed to responding to the vulnerabilities of families and children in their communities and empowering them to build strong and respectful relationships.

We deliver services spread across 30+ physical locations (plus online) to more than 135,000 clients and we're backed by qualified staff and 98 years of trusted expertise in sensitive relationship matters.

We are thrilled to be recognised as a winner of XREF Engage 2023 Best Workplace Awards for 2 surveys in a row. This prestigious award recognises the best workplaces that have excellent management practices and a highly engaged workforce. At Interrelate, we care about each other, focus on strengths, recognise achievements, celebrate significant events, encourage continuous learning and most importantly, enjoy our work despite the seriousness of what we do.


ROLE REQUIREMENTS:

· A bachelor's degree in psychology, social work or related discipline; or, a Graduate Diploma in counselling, community service or equivalent in addition to a bachelor's degree that is not a related discipline.

· Demonstrated experience in case management with families together with the skills in managing high parental conflict whilst upholding the best interests of the child

· Demonstrated experience in therapeutic work with families and children together with knowledge of child development, child protection and family violence issues

· The ability to work collaboratively with a multi-disciplinary team to ensure positive outcomes

· Excellent written and oral communication skills


WHAT WE OFFER:

We offer the following competitive employment conditions:

  • Additional days of paid leave on top of standard leave entitlements
  • Training, Mentoring, Supervision, and access to Resources
  • Employee Assistance Program
  • Opportunities for professional development
  • Supportive working environment


HOW TO APPLY:

If you are interested in applying for this role, please click on the Apply Now button to submit your application. Please ensure you upload a covering letter addressing the Selection Criteria as outlined in the Job Description.

Closing Date: Wednesday, 12 June 2024

If you have any questions regarding this position, please email

Interrelate aspires to continue to be a leader in our community, an organisation known for working respectfully with clients from all different and diverse backgrounds. We encourage applications from people of diverse; gender identity, race, age, disability, sexual orientation, religion, language, socio-economic circumstances, life circumstances, beliefs, and any other forms of disadvantage.

If you will have special requirements or would like to talk to us before submitting an application, please do not hesitate to contact our People, Culture and Workforce Development team who will organize for you to chat with an appropriate staff member to explain how we can help you.

All Interrelate positions require the satisfactory completion of relevant Police and Working with Children Checks. Interrelate services are funded by the Australian Government.

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