Operations Manager

1 week ago

Kemps Creek, New South Wales, Australia Amzn Commercial Srvcs Pty Ltd Full time
3+ years of employee and performance management experience

  • Bachelor's degree, or 2+ years of Amazon (blue badge/FTE) experience
  • Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays


We are currently seeking expressions of interest for experienced Operations Managers to join the business and play a critical role in leading our team of Area Managers in operations within our site at Perth.

We're seeking experienced, Operations Managers to join our Customer Fulfillment team. You'll operate out of our dynamic Fulfillment Center in Perth, Western Australia.

This is an excellent opportunity to be part of the Perth FC operations during its phase of expansion and growth, whereby you get to define the process flows and shape up standard work routines before the operations scale up.

As an Operations Manager, you'll deliver inspiring, inclusive leadership for the teams you supervise. But at the same time, you don't shy away from getting involved whenever necessary.


You'll be directly responsible for supervising a team of Area Managers and their direct reports: meanwhile, you will report to the Site Lead of your Fulfillment Center.

The quality of your leadership is key to achievement in this role:

you'll motivate and inspire your teams to do their best work, while planning schedules and activities that balance their needs with that of the business.


Another key aspect of your role will be to coordinate on numerous process improvement projects, with the aim of streamlining all activities, both for yourself and the team members you supervise.

The ideas, innovation and leaps out of the status quo that you come up with could very well be rolled out across the Amazon network:
this immense opportunity is yours for the taking.

Key job responsibilities

  • Maintaining Health and Safety standards within your remit area, while promoting an inspiring Health and Safety culture onsite,
  • In your inventory control and systems environment, you'll handle timely data collection, updating operations metrics on an hourly basis,
  • You'll aim to achieve productivity targets, reduce cost per unit, eliminate errors and ensure a highquality customer experience,
  • Work closely with other support teams (HR, Finance, Facilities, Safety and Security, IT) on staffing plans, schedules and performance levels,
  • Implement process change and contribute in crossfunctional Six Sigma initiatives within your site and the broader Amazon Operations network.


Please note flexibility is a must for this role as the site operates across 7 days during the day and night.


  • 1+ years of performance metrics, process improvement or lean techniques experience

Acknowledgement of country:


In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community.

We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.


IDE statement:
Amazon is committed to a diverse and inclusive workplace.

Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.

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