Workshop Controller

The Penfold Motor Group, part of Peter Warren Automotive Holdings, is a very proudly Australian owned business with multiple franchises including Audi, Mazda, Volkswagen, Hyundai and Suzuki.

Our company of 300+ valued employees across various sites is built on a solid foundation of extensive market knowledge, superior customer service and industry-leading expertise, and our people are genuinely considered one of our premium assets.

We are excited to offer an amazing opportunity for a passionate, motivated and experienced Workshop Controller to join our Mazda team in Frankston.

To succeed in this role you will be someone who enjoys a challenge, working in a team environment with a focus on efficiency, safety and maintaining a high standard of work.

• Be a qualified automotive technician with demonstrated diagnostic skills, preferably with experience in a similar workshop control position.
• Have strong understanding of how this role directly impact customer service results.
• Possess excellent interpersonal leadership and communication skills.
• Have a passion for automotive with a willingness and desire to develop new skills and keep up to date with current technology.
• Have an undivided commitment to delivering quality workmanship
• Have outstanding time management and problem solving skills.
• Demonstrate the ability to manage and work cohesively as part of a high performing and collaborative team.
• Mazda experience is a distinct advantage however we prioritise passion and a willingness to succeed above all else.

• Schedule all jobs each day.
• Determine the amount of time required to perform each job and the starting time necessary to ensure work is completed as required by the customer.
• Assign each repair order to an appropriate technician taking into account current skills and knowledge.
• Organise and authorise sublet repairs.
• Authorise and approve parts on repair orders.
• Assist Service Advisors in completing all customer requests.
• Prepare, supervise and control all workshop activities.
• Control and set workshop behavioural standards.
• Ensuring a safe work environment is regularly maintained

• Employee Assistance Program (EAP)
• Exclusive discounts with our Samsung Partnership Program
• Training Pathway and Growth opportunities provided
• Joining a group that continues to grow and expand in the Auto industry
• Supportive environment with ongoing feedback and guidance to ensure you succeed