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Palliative Care Volunteer Coordinator
3 months ago
Work in an environment that offers:
- Support for career progression and development
- An opportunity to work with a leading regional health service
The Position
Job Reference: 704
Position Title: Palliative Care Volunteer Coordinator
Classification: HS3
Salary per hour (exc. super): $37.68
Hours per fortnight: 32 Hours Per Fortnight
Employment Status: Part-time Ongoing
Other requirements: COVID-19 Vaccination (3 doses)
Closing date: 12/06/2024
- Responsibility and accountability for the efficient, effective management of all matters relating to Volunteer Support Workers (VSWs) within the Service, whilst identifying processes, tasks and resources required to achieve individual and group goals and track progress of these.
- Maintain the VSW's as members of the interdisciplinary team and manage this group using a high level of interpersonal skills to foster team cohesiveness in the context of a volunteer based service.
- In conjunction with the Director, Volunteer Services participate in the process to recruit and select VSW's for the volunteer program, and match them to areas of organisational need and best fit for the volunteer and the health service.
- Allocate financial resources to ensure that volunteer program activities are carried out efficiently and effectively within an externally managed budget.
- Provide leadership, co-ordination and administration (including rostering duties for staff) of volunteer activities, and support for VSW's who work across the entire palliative care service inclusive of onsite in Palliative Care in patient unit and Day Program as well as volunteers supporting palliative patients in the community or bereavement program.
- Autonomously organise and oversee day to day activities of VSW's within clearly defined parameters, standards, budgets and timeframes.
- Develop and evaluate the training program for the VSW's of the Bendigo Specialist Palliative Care Services and review and assess their efficacy in consultation with staff and management.
- Coordinate VSW's to ensure that volunteer program goals are met, and policies/procedures are adhered to under the supervision of a senior manager, whilst being an escalation point for staff grievances and subsequently, recommend actions to be taken.
- Develop and deliver professional development opportunities, induction and ongoing training programs for VSW's and encourage them to participate.
- Represent Bendigo Health at a state-wide level through the palliative care volunteer co-ordinator meetings. Including attending and actively contributing to sector network meetings or professional conferences.
- Review current and develop new policies and procedures which relate to VSW's whilst ensuring that documentation is aligned with state wide and best practice guidelines for volunteer management (Volunteering Australia's National Standards for Volunteers. Involvement) in collaboration with the Director, Volunteer Services.
- Actively raise awareness of the role of VSW's within the interdisciplinary team and within the organisation while seeking improvement opportunities and ways to innovate and encourage others to do the same.
- Actively promote the volunteer program and the broad impact it has both within and external to the health service.
- Develop and implement quantitative and qualitative reporting systems that deliver meaningful metrics with a view to use the information to benchmark service levels and measure improvements to service standards, whilst identifying the employment trends of VSW's.
- Actively engage with VSW's to ensure that their emotional wellbeing needs are met, through activities such as follow-ups and post-incident debriefing.
- Apply for awards for the volunteer program, both within the health service and externally.
- Other duties as directed and in line with LOHVE competency framework for health volunteer management.
Working with Bendigo Health
Bendigo Health are a leader in regional health care, combining outstanding services with a strong education, training and personal development culture.
Created by our community in the 1850s, we have a long, proud history of delivering excellent care to our community.
Our organisation is diverse, welcoming and committed to delivering our vision of Excellent Care. Every Person, Every Time.
Bendigo Health has around 5000 staff and a catchment area covering a quarter of the size of Victoria. The three main campuses of Bendigo Health are in Bendigo, with many services extended to regional settings including areas such as Mildura, Echuca, Swan Hill, Kyneton and Castlemaine.
- We offer a fantastic range of benefits for our staff, including: Staff health and wellbeing programs
- Career development and education opportunities
- Generous salary packaging opportunities, to increase your take-home pay each fortnight
- Flexible Working Arrangements
- Use of staff gym and pool and access to other fitness facilities through fitness passport program
If successful for a position at Bendigo Health you must provide evidence of your full immunisation record as part of the on boarding process.
Your new division
Corporate and Community Affairs includes Bendigo Health Fundraising & Foundation, Governance and Strategy and Volunteer Services. All four teams work to advance the organisation's key priorities, values and vision through delivery of internal and external communications, development of fundraising appeals, stakeholder management, a volunteer program and coordination of governance and mandated reporting. Together, they promote the brand of Bendigo Health, supporting the entire organisation in their pursuit of Excellent Care. Every Person. Every Time.
Bendigo Region
Bendigo is one of Victoria's largest regional cities making it a great city to live and work in. Bendigo provides services for the region's population of over 320,000 and so the city offers excellent schools, shopping and cultural precincts, sporting facilities and various tertiary facilities. We can offer generous flexible working arrangements - giving you more time to enjoy the fantastic restaurants, beautiful parks, walking trails and wineries within our region.
Interested?
We'd love to hear from you Please ensure that you attach a cover letter and an up-to-date copy of your resume.
Need more information? Please contact Sharon Walsh on for a confidential discussion.
Diversity and Inclusion
Bendigo Health is an Equal Opportunity Employer. We embrace diversity and social inclusion and encourage people from a diverse cultural background, people with disabilities and or Aboriginal or Torres Strait Islander people to apply.
Position Description: HERE
