Store Manager

1 week ago


Melbourne, Victoria, Australia True Society Full time
Overview

True Society is a group of global bridal stores that offers brides a top-notch wedding dress shopping experience. With stores in Australia, the United States, and Europe, we help brides showcase their unique style that reflects their true selves. True Society stores exclusively feature popular designer brands like Essense of Australia, Stella York, All Who Wander, Martina Liana, and Martine Liana Luxe.

Expanding our unique bridal experience to Melbourne, Victoria for the first time. The new store has a sophisticated, urban chic ambiance, serving as a beautiful platform to display our stunning designer wedding dresses. The Melbourne branch marks our second store in Australia, set to open in mid-2024. We are seeking dedicated retail professionals (our True Crew) who are passionate about fashion and bridal to join us.

Responsibilities
  • Your Tasks
    • Lead the daily operations of a rapidly growing upscale retail bridal boutique
    • Develop the store and staff through recruitment, training, and coaching efforts
    • Contribute to strategic store enhancements
    • Optimize staffing, workload, and performance for business success
    • Communicate sales goals to the team and ensure in-store KPI achievement
    • Enforce retail policies and procedures to drive store growth
    • Manage monthly operational expenses and identify opportunities for profit maximization
    • Supervise inventory optimization and stock performance
    • Ensure timely handling of new stock, gown maintenance, and inventory audits
    • Organize in-store events, community events, and promotions
    • Develop a strong understanding of the bridal industry locally and nationally
Qualifications
  • Your Profile
    • Preferably a Bachelor's degree in Retail/Fashion or related field; relevant work experience accepted in lieu of a degree
    • Minimum of five (5) years in retail management, bridal sales experience a plus
    • Willingness to work flexible hours
    • Excellent communication skills
    • Ability to lead and ensure store performance aligned with business objectives
    • Skilled in following store procedures and global standards
    • Proven track record of sales success
    • Thrives in a fast-paced environment and excels at multitasking
    • Strong customer service skills and problem-solving abilities
    • Physical ability to move, lift up to 12kg, stand for long periods
  • What it means to be part of the True Crew
    • A Warm Welcome: The True Crew embodies the essence of the True Society experience. They are passionate individuals who support each other and ensure every bride receives exceptional care from the moment they arrive.
    • All the Dresses: Surrounded by a variety of stunning wedding dress styles from renowned designers, you'll assist brides in finding their dream dress.
    • Expert Training: Comprehensive onboarding and ongoing training ensure you have the knowledge to serve brides effectively. We invest in the success of every True Crew member.
    • Exceptional Experience: Committed to providing an outstanding experience for brides and team members alike. We offer competitive salaries and growth opportunities as we expand.

How to Apply: If you're ready to contribute to our growth, submit your cover letter, resume, and application through the provided channels.


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