Function & Events Organiser

1 week ago

Robina, Queensland, Australia Fitzgibbons Hotels & Leisure Group PTY LTD ATF The Old Spot Trust Full time

Functions & Events Organiser
Robina Pavilion

Robina, Gold Coast QLD

Management (Hospitality & Tourism)

Full time

Salary $70 000

The Robina Pavilion is one of the premier food and beverage venues on the Gold Coast.

Voted "Best Pub on the Gold Coast", it is the pre-eminent dining, entertainment, functions and gaming venue within Robina and the surrounding suburbs.


Currently the venue boasts a 180 seat Restaurant, Lounge and Sport's bars, 40 gaming machines, Liquor Barn and Drive Thru, a beautiful lakeside area ideal for functions & events, plus an outdoor deck all overlooking the water.

All up our capacity tips the scales at 800 guests.

We are searching for a Functions & Events Organiser to join our current busy team.

The successful applicant will have a dynamic personality, 3 years' experience in supervising functions and events, and have the ability to sell our venue as a destination for any event, no matter how big or small.


The role will be suited to someone who is positive, outgoing, creative, and wants a long-term career with the Robina Pavilion.

You must have a driving passion and enthusiasm for creating a function or event that exceeds our customer's expectations, and be confident assisting in the delivery of food and beverages where needed - all whilst maintaining a high level of service delivery.


This is a full-time position, and flexibility with working hours is essential as weekend, early morning and evening work is involved; as is the ability to perform manual handling and physically demanding work tasks like setting up for a function.


Requirements for this role:

  • A strong passion for the events and hospitality industry, with over 2 years' experience
  • Relevant qualifications
  • Excellent verbal and written communication skills
  • Experience in building event orders and coordinating with clients
  • A calm nature and professional manner, with experience in conflict resolution
  • Ability to work in a high energy team
  • Able to work autonomously and meet strict deadlines
  • A sound knowledge of Microsoft Word, Excel, Outlook & Publisher (IVVY, OpenTable and SwiftPos knowledge a definite advantage).
  • Must be innovative and love to create new ideas and methods of new client recruitment and retainment
  • Able to set and follow budgets for all events
  • Must be disciplined and have great organisational skills
  • Have the ability to quickly think on your feet and problem solve 'on the go'
  • Flexibility in working hours
  • A Nationally Accredited RSA
  • You must have your own transport for this location

Tasks & Duties:

  • Booking and management of functions, engagement parties, weddings and all extraordinary events in between, setting tasks for team members.
  • Coordinating and overseeing events from start, through to execution and conclusion while upholding company standards.
  • Control of event, sequence of service, set up, break down, liaising with head chef and kitchen team, organising entertainers and theming suppliers on event days.
  • Mentoring and supervising of other events staff
  • Ensuring that an exceptional level of service and efficiency is always delivered, while maintaining a high standard of product quality and presentation
  • Customer invoicing and follow up on payments and deposits.
  • Regular reporting to Management
  • Soliciting customer feedback following events.


If you want to work in a fun, creative and dynamic venue, where you will be valued and rewarded, please submit your Resume and a cover letter today.


Salary:
$70,000.00 per year

Schedule:

  • 10 hour shift
  • Day shift
  • Evening shift
  • Every weekend
  • Night shift
  • Public holidays
  • Rotating roster
  • Shift work

Ability to commute/relocate:

  • Robina,

QLD:
Reliably commute or planning to relocate before starting work (preferred)

Experience:

  • Function and event organising: 3 years (preferred)

Work Authorisation:

  • Australia (preferred)

Work Location:
In person

Application Deadline: 06/04/2024

Expected Start Date: 15/04/2024

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