Corporate Hospitality Hosts- Perth

1 week ago


Perth, Western Australia Spark Event Group Full time

Spark Event Group is looking for expereinced Corporate Hospitality hosts you will play a vital role in providing excellent customer service and ensuring the comfort and satisfaction of guests for events.

Role description

Greeting and Welcoming Guests
- you are the first point of contact for guests. you will be required to greet guests with a warm and friendly demeanor, provide assistance in directing them to their seats.

Checking guest invites/ tickets, distributing gifts/ soverniers


Assisting guests with various inquiries and requests, such as providing information about the hotel or local area, recommending nearby attractions or restaurants, arranging transportation, making reservations, and addressing any concerns or issues.

Complaint Resolution

  • Addressing guest complaints or concerns in a professional and empathetic manner. Taking ownership of issues, finding appropriate solutions, and following up to ensure guest satisfaction.
Communication and Coordination

  • Effectively communicating with various departments such as food and beverage and maintainence, to ensure smooth operations and seamless guest experiences. Coordinating with other staff members to fulfill guest requests or resolve issues.

Safety and Security:
Maintaining a safe and secure environment for guests

You will be responsible for your own travel to and from the venue.

Please note that no parking will be provided; your transportation and any associated costs are to be borne by you.


Uniform:

You will need to provide your own white button up, long sleeve shirt, black dress pants/slacks, black dress shoes.

Please note only successful applicants will be contacted for an interview.

Job Type:
Casual

Pay:
$29.40 per hour

Schedule:

  • Shift work

Application Question(s):

  • Are you available on the 12th of May from 7.30 am to 1pm?

Work Authorisation:

  • Australia (required)

Work Location:
In person

Application Deadline: 25/04/2024

Expected Start Date: 12/05/2024
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