Servicenow Administrator

About the ServiceNow Administrator

Our client is looking for an experience ServiceNow administrator for an initial 6-month contract located in Tullamarine in the outer western suburbs of Melbourne.

To apply, applicants must have:

The requisite skills and experience as defined below
At least Permanent Working rights for Australia, and
At least 5 years's relevant local working experience

Responsibilities:

Perform ServiceNow platform configurations including plug-ins activation;
Assist in building and maintaining internal technical documentation, manuals, policies, and processes;
Understand how ServiceNow can enable the client to become more efficient and configure the platform to achieve measurable benefits;
Develop systems integrations and process automation;

Working closely with Technology and implementation partners to configure and improve core platform capabilities in accordance with ITIL best practices.

Evaluate and work with the customer to define next phases of the ServiceNow roadmap;

Requirements:

A minimum of 5 years of related work experience;
Experience in IT service management, ITIL certification preferred;
Exceptional customer service skills;
Applies standard methodology, techniques, procedures and criteria;
ITIL v3 Certification (preferred);
3-5 years experience with ServiceNow administration; Up-to-date knowledge of marketplace and technology changes pertinent to ServiceNow, monitoring tools, and ITIL processes;
ServiceNow Certified System Administrator or ServiceNow Certified Application Developer (preferred);
Experience with JavaScript, XML, HTML, CSS, and web service integrations using REST, SOAP, etc.

Notes:

Your daily rate will depend on skills and experience.
State date is ASAP
Full time on-site requirements with the possibility of some flexible working arrangements.
If you feel this role is for you, then please press "Apply" now

---