Ict Manager

3 weeks ago

Brisbane, Queensland, Australia Exclaim IT Pty Ltd Full time

Competitive market rates available:

  • Initial contract until EOFY with possible extensions
  • Work for a large QLD State Government department
  • Hybrid working arrangement from their Brisbane CBD location

Location:
Brisbane, Queensland Australia

Work type:
Contract

Date Posted:1 March, 2024

Reference:
#16449

About the role.**:


Our QLD State Government client is seeking an enthusiastic Senior Project Manager to join their team in Brisbane CBD, and work on a large 'passenger transport service' related project.

The role involves overseeing the performance of the project by conducting formal capacity planning and consistently evaluating system KPIs. It includes driving contractor accountability within technical governance forums, prioritizing system projects, and ensuring value for money.

Mitigation of technical risks to prevent unplanned outages is a key responsibility, along with assessing and endorsing technical solutions against established standards.

Developing system controls for performance improvement, managing core systems architecture, and engaging in technical forums are integral tasks.

Leading recovery efforts during unplanned system events and ensuring compliance with security standards like ISO27001 are also part of the role, alongside managing system risks for capital expenditure to maintain up-to-date technology.


Key responsibilities.**:

  • Drive contractor accountability and maturity within technical governance forums, through consistent use of actionable insight and data and regular system KPI assessments.
  • Lead and manage the provision of technical input into the development and prioritisation of system projects in conjunction with internal and external stakeholders to achieve positive outcomes and value for money for the Branch.
  • Mitigate against technical risks and issues to the system to reduce the likelihood of encountering unplanned outages.
  • Assess, verify, and endorse technical solutions put forward by the contractor against solution architecture or engineering standards and data items.
  • Develop system controls to assist in driving improvements to revenue system performance.
  • Manage all aspects of the core systems architecture, design and delivery, and drive maturity across operations.
  • Engage in technical forums across both Cloud and onpremises infrastructure problems and investments.
  • They will undertake extensive stakeholder and supplier management and direct the governance over technical systems in the delivery of ticketing systems.

Skills and experience.**:

  • Minimum of 510 years' work experience working with an external supplier in managing a technology team in a complex IT environment, including IT monitoring systems, IT security related systems, disaster recovery and business continuity.
  • ITIL Certified or ability to demonstrate extensive ITIL V3 knowledge, including the ability to implement change control and incident management processes with training and documentation.
  • Certificate IV in Project Management or PRINCE2 qualifications.
  • ISTQB Foundation qualification, high level experience in software testing certification.

Benefits.**:

  • Initial contract until EOFY with possible extensions
  • Work for a large QLD State Government department
  • Hybrid working arrangement from their Brisbane CBD location

Contact details.**:

  • Please note that a National Police Check might be required as part of preemployment screening._

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