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Therapeutic Support Manager
3 months ago
- Therapeutic Support Manager
- Located in Newcastle, Hunter, Lake Macquarie
Lead a team of support workers to provide therapeutic care to children and young people in our out of home care services by providing excellent support, supervision and management.
About the role:
- Provide support, supervision and coaching to the team of Therapeutic Youth Workers.
- Manage and maintaining rosters and appropriate staffing levels.
- Day to day coordination of the care of children and young people.
- Coordinate and monitor the implementation of documentation, plans and reviews.
- Ensure quality life story work by the Therapeutic Youth Workers.
- Manage informal and formal complaints and feedback.
- Ensure mandatory internal and external reporting occurs.
It is a requirement to complete at least two rostered shifts per week. These hours are to be negotiated with the Service Specialist (Operations Manager) and form part of the ongoing roster.
About you:
Essential Requirements:
- Relevant management experience of Children and Young People in Out Of Home Care who have a disability and/or with complex care needs due to trauma-based background and/or relevant management experience across the education, health care, early childhood or community services sector.
- Experience managing staff who regularly face crisis situations in the course of their work.
- Knowledge and experience to work within the relevant legislation, Out of Home Care Standards, policies, and procedures.
- Capacity to apply culturally appropriate practices with Aboriginal and culturally and linguistically diverse communities.
- Excellent oral and written communication and demonstrated administration skills and computer literacy.
- Ability to work collaboratively as a member of a multidisciplinary teams .
- Current Drivers' License.
- Willingness to work outside of business hours.
- Current Working with Children Check.
- Vaccinated against Covid-19.
What we have to offer
- Hourly rate based on SCHADS Award 5.3
- Salary packaging options
- Crisis and incident support from national 24/7 Incident Response team
- Opportunities for career advancement
Join Us - What's Next?
All applications must be lodged online. Please submit a cover letter addressing the essential requirements listed above.
For all enquiries regarding this position, please contact Wendy at
Lifestyle Solutions - Who we are and why we do it
We're people who care. Lifestyle Solutions provides services to people with disability, young people and children in Out Of Home Care, their families and communities. Our customers receive services designed to meet their everyday needs and support them to achieve their goals. Our national workforce is committed to providing service that is reliable, responsive, flexible, friendly, empathetic and caring.
We believe everyone is equal.
We stand for everyone in society having equal opportunity and equal respect. We do this by providing our customers access to quality services and dedicated people who make a real difference in their lives. We believe this is everyone's fundamental right. You can learn more about us here.
Our organisation is committed to protecting children and young people from harm. We require all applicants to undergo an extensive screening process prior to appointment.
