Principal Advisor

7 days ago


Brisbane, Queensland, Australia Transport and Main Roads Full time

In the role of Principal Advisor (Operational Insights) you will be responsible for the data governance, monitoring and reporting of services provided by external service providers for Go Card ticketing, Smart Ticketing, Qld School Ticketing and Tracking Solution (TATS) and On Demand Transport (ODT).

You will serve as a gatekeeper for Ticketing Operation's data so stakeholders can understand and use the date for problem solving and strategic business decisions

Accountabilities include:

  • Responsibility for Data Platform Governance ensuring the policies and procedures across databases, stores and data warehouses are adequately managed.
  • Verifying supplier controls across data systems and databases including coordination and followup on fixing defects and other datarelated problems and incidents.
  • Prepare reports and intelligent analytics that effectively communicate performance on availability and reliability, as well as trends, patterns, and predictions using relevant data.
  • Perform analysis and transformation of data into insights that drive business value through use of data analytics, data visualization and data modelling techniques and technologies, to identify trends that can help the Ticketing Operations team support revenue collection, make business decisions and improve processes.
  • Selectively implement scenario modelling and machine learning to support decisionmaking based on complex data sets (with multiple input varables and limited outputs/goals).
  • Undertake ongoing analysis and data modelling design using data collected from multiple sources and databases throughout the organisation.
  • Collaborate with internal stakeholders on the development of policies and procedures for the collection and analysis of data and the implementation of new data analysis methodologies.
  • Monitor Operations dashboards, analytics and metrics results, and perform data profiling to identify and understand anomalies and recommend solutions to the Operations teams.
  • Work with a broad range of internal and external stakeholders to document and track the delivery of all data and reporting required for Ticketing Operations.
  • Consult with data owners to identify and then oversee the delivery of operational reporting required for the Ticketing Operations team as well as any adhoc or new reporting requirements identified with stakeholders.
  • Manage the requirements, design and delivery of the operational reporting specifications with the Supplier, which underpin the performance management regime for the Ticketing Operations team.
  • Manage the delivery of all operational management reports that support the tracking and delivery of Ticketing Operations activities.
  • Other accountabilities and tasks as reasonably directed.

Applications to remain current for 12 months

Job Ad Reference:


QLD/475068/23Closing Date:
Thursday, 16 March 2023This work is licensed under a Creative Commons Attribution 3.0 Australia License.
  • Principal Advisor

    7 days ago


    Brisbane, Queensland, Australia Children, Youth Justice and Multicultural Affairs Full time

    The Principal Advisor will work with Child Safety services centres to attract, recruit and retain PO2 Safety Officers. With a focus and priority to provide consistent and contemporary screening and recruitment processes, creating effective and efficient recruitment to the regions. The Principal Advisor will also provide project management skills to implement...

  • Principal Advisor

    7 days ago


    Brisbane, Queensland, Australia Children, Youth Justice and Multicultural Affairs Full time

    The Industrial Relations and Policy team is responsible for contributing to the development and implementation of the department's industrial relations agenda, including: the development and implementation of certified agreements (enterprise bargaining); dispute management both directly with unions and in the Queensland Industrial Relations Commission;...

  • Principal Advisor

    7 days ago


    Brisbane, Queensland, Australia Eden Ritchie Recruitment Full time

    Principal Advisor Eden Ritchie is seeking a Principal Advisor to provide support to the non-state sector on a range of issues and provide high level strategic advice and analysis about policy, programs and legislation relating to the non-state sector, and assist in administering a range of funding programs.6 month contract with possible extension Brisbane...

  • Principal Advisor

    1 week ago


    Brisbane, Queensland, Australia Transport and Main Roads Full time

    We are seeking a Principal Advisor (Land Management) to join our team based in Brisbane.In the role of Principal Advisor (Land Management) you will provide high level leadership and land management expertise, particularly around managing bushfire risk at a strategic level.Desirable requirements: Tertiary qualification in natural resource management,...

  • Principal Advisor

    1 week ago


    Brisbane, Queensland, Australia Transport and Main Roads Full time

    We are seeking a Principal Advisor (Intelligent Transport Systems / Electrical) to join our team based in Brisbane for a temporary opportunity commencing ASAP until 30 June 2026.In the role of Principal Advisor (Intelligent Transport Systems / Electrical), you will support the Program Director in achieving Program Management and Delivery's (PMD) strategic...

  • Principal Advisor

    1 week ago


    Brisbane, Queensland, Australia Children, Youth Justice and Multicultural Affairs Full time

    The Industrial Relations and Policy team is responsible for contributing to the development and implementation of the department's industrial relations agenda, including: the development and implementation of certified agreements (enterprise bargaining); dispute management both directly with unions and in the Queensland Industrial Relations Commission;...


  • Brisbane, Queensland, Australia Randstad Full time

    HR Partners by Randstad has an opportunity for a Principal Advisor (Workplace Mental Health) to join our client site in Brisbane's CBD.Attractive hourly rateGovernment opportunityImmediate startAbout the role:The Principal Advisor (Workplace Mental Health) manages and oversees the delivery of the management of psychosocial factors, including the development...

  • Principal Advisor

    7 days ago


    Brisbane, Queensland, Australia Transport and Main Roads Full time

    The purpose of the Principal Advisor (Commercial) is to manage the implementation, administration, review and monitoring of the contractual matters under the NGR Project Deed.Applications to remain current for 12 months.This work is licensed under a Creative Commons Attribution 3.0 Australia License.

  • Principal Advisor

    7 days ago


    Brisbane, Queensland, Australia Transport and Main Roads Full time

    In the role of Principal Advisor (Communications) you will provide professional communication advice and support and will lead a small team of communication professionals to deliver projects and initiatives as well as develop, implement, and evaluate communication and community engagement strategies and activities for the branch.Applications to remain...

  • Principal Advisor

    1 week ago


    Brisbane, Queensland, Australia Children, Youth Justice and Multicultural Affairs Full time

    The Principal Recruitment Advisor, Youth Detention Project Team, will be focussed on community engagement to assist with recruitment for a range of youth detention centre roles, most importantly for the new youth detention centre infrastructure. This engagement will include partnerships with adult education providers and specific employment support...

  • Principal Advisor

    7 days ago


    Brisbane, Queensland, Australia Eden Richie Recruitment Full time

    Eden Ritchie is seeking a Principal Advisor to provide support to the non-state sector on a range of issues and provide high level strategic advice and analysis about policy, programs and legislation relating to the non-state sector, and assist in administering a range of funding programs. 6 month contract with possible extension Brisbane CBD locationAs the...

  • Principal Advisor

    1 week ago


    Brisbane, Queensland, Australia Education Full time

    About Us:Our newly established Engagement and Talent Acquisition portfolio is seeking an experienced, strategic and collaborative Principal Advisor to support our work leading and influencing the national and state-wide reforms focused on the teaching workforce.Your Role:Our Principal Advisor will work with the different business areas within the Engagement...

  • AO7 Principal Advisor

    3 weeks ago


    Brisbane, Queensland, Australia Randstad Australia Full time

    Randstad are currently assisting a QLD Govt Dept who are seeking an experienced AO7 Principal Advisor to join their team for an upcoming project on an initial contract until 31st December 2024. Join a small team working on the delivery and reporting of funding programs to non-state schools.Your opportunityAs the Principal Advisor you will provide support to...

  • AO7 Principal Advisor

    1 month ago


    Brisbane, Queensland, Australia Randstad Australia Full time

    Randstad are currently assisting a QLD Govt Dept who are seeking an experienced AO7 Principal Advisor to join their team for an upcoming project on an initial contract until 31st December 2024. Join a small team working on the delivery and reporting of funding programs to non-state schools.Your opportunityAs the Principal Advisor you will provide support to...

  • Principal Advisor

    1 week ago


    Brisbane, Queensland, Australia Rio Tinto Full time

    Principal Advisor - Regional Communities and Social Performance, APAC Help create a longlasting positive legacy Join an encouraging global leadership group, committed to your growth and development Drive global Communities and social performance (CSP) initiatives, strategies, and outcomes across the group Exposure to a global organization working across...

  • Principal Advisor

    7 days ago


    Brisbane, Queensland, Australia Transport and Main Roads Full time

    As Principal Advisor, you will provide strategic support and advice to the Deputy Director-General (CSSR) and the Executive Leadership Team on major policies and issues relating to the effective management of the division and program responsibilities.Some of your responsibilities will include, but are not limited to: - Represent the Deputy Director-General...

  • Principal Advisor

    7 days ago


    Brisbane, Queensland, Australia Office of Industrial Relations Full time

    As Principal Advisor - Education and Return to Work Services within a regulatory environment, you will design, deliver and implement education resources and initiatives aimed at improving rehabilitation and return to work outcomes and improve understanding of the Queensland workers' compensation scheme. The role also provides an opportunity to engage and...

  • Principal Advisor

    7 days ago


    Brisbane, Queensland, Australia Office of Industrial Relations Full time

    The Principal Advisor, Governance and Support is an integral part of an efficient, flexible and responsive team responsible for governance and coordinated implementation of state-wide industry strategies and programs to enable Queensland industries and workplaces to drive health, safety, injury management and wellbeing performance.This role involves managing...

  • Principal Advisor

    7 days ago


    Brisbane, Queensland, Australia Education Full time

    About the Department:The Department of Education are dedicated to building an inclusive and diverse workforce that reflects the community and schools we support by treating everyone with respect and dignity. This starts with recruitment and selection. The methods of assessing suitability in the recruitment process may vary. This includes making reasonable...

  • Principal Advisor

    1 week ago


    Brisbane, Queensland, Australia Eden Richie Recruitment Full time

    Eden Ritchie is seeking a Principal Advisor (Commercial Finance) to facilitate the establishment of the annual internal budget and the production of effective and timely monthly management reporting to enable effective decision making. This position reports to the Manager (Commercial Finance) and has 2 direct reports. 3 months Brisbane CBDAs the Principal...