Service Delivery Officer – Port Augusta
2 weeks ago
Service Delivery Officer – Port Augusta
Passionate about providing exceptional service to their customers, our SA Government client located in Port Augusta is committed to bringing their high-quality training and support to their temporary staff on initiation and through continuous avenues of learning and development.
The Role
This role plays a critical part in the provision of friendly, accurate and timely customer services, including taking ownership of customer issues and seeing them through to completion.
This is a temporary role requiring flexibility around working hours (part time up to full time on a needs basis). As part of the ongoing commitment to improvement, 6 weeks full time training is provided to you upon commencement of the assignment.
Key Responsibilities
- Customer service; phone-based and face-to-face
- Responding to customer enquiries with urgency and professionalism
- Processing a variety of complex transactions in an accurate and timely manner
- Learn and work within new systems to ensure transactions and applications are recorded and processed correctly
- Providing customers with relevant information or direction as needed within government-based frameworks and policies
- Ability to quickly and accurately record and process transactions and applications while via phone or in person
- Representing the company in a corporate and professional manner
- Being able to multi-task and work efficiently in a fast-paced environment
- Ensure work undertaken meets work quality and service delivery standards and/or compliance with regulations, codes, and specifications
Skills and Experience
- Excellent communication and engagement skills, with the ability to convey information clearly and concisely with a diverse range of customers
- Problem-solving skills and the ability to handle challenging situations with professionalism and empathy
- Ability to work collaboratively as part of one team, sharing information and ideas
- Ability to adapt to emerging communication tools and technologies and promote process improvements
- Ability to multi-task and engage positively when servicing customers across the various channels: inbound and outbound calls, face-to-face and in writing
- Computing and PC application skills, particularly an understanding of and experience in the Microsoft Office suite
Key Requirements
- MUST have flexibility to work up to full-time hours as required
- MUST be available to commit to 6 weeks full time training on commencement of the role
- MUST be willing to obtain a valid National Police Clearance and DCSI Child Related Clearance before commencing in this role
The Team/Culture
This is an excellent opportunity to join an organisation that is passionate about their people. An organisation that not only allows you to contribute through the work that you do, but it also allows you to be a part of something bigger.
- Work with a diverse range of professionals
- Support and be supported in a team-based environment
- Continuously learn and develop in a practical and structured environment
How to Apply
If you have the skills and experience to excel in this position and you are looking to join an exciting organisation within a growing industry apply now. Please note only shortlisted candidates will be contacted.
Job posted: 20/03/2024
-
SSAN MC Driver – Port Augusta
2 weeks ago
Sydney, New South Wales, Australia Qube Full timeQube Bulk provides complete mine to market and mine resupply solutions offering mine, road, rail, storage, port and ship services. We handle more than 85 million tonnes per annum of various bulk ores, concentrates, mineral sands, salt, coal and dangerous goods. We are looking for experienced Multi Combination drivers to join the Qube Team, based in our Port...
-
SSAN MC Driver – Port Augusta
2 weeks ago
Sydney, New South Wales, Australia Qube Full timeQube Bulk provides complete mine to market and mine resupply solutions offering mine, road, rail, storage, port and ship services. We handle more than 85 million tonnes per annum of various bulk ores, concentrates, mineral sands, salt, coal and dangerous goods. We are looking for experienced Multi Combination drivers to join the Qube Team, based in our...
-
Sydney, New South Wales, Australia SA Water Full timeAbout the Company Every day our people provide reliable and trusted water services for more than 1.8 million South Australians. Our work helps ensure this state is a sustainable and healthy place to work and live. Our business supports our state's prosperity and is significant in both size and impact. With a commitment to being climate-ready, we are guided...
-
Sydney, New South Wales, Australia WAVELENGTH Full timeED Registrar- Senior needed in Port Augusta Hospital For more inquiries please contact Fiona Jackson or Duration: 144 shifts Conditions: Locum dates: 03 April to 29 November 2024 0730 – 1800 13 June to 29 December 20241200 – 2230 Credentials: WL paperworks, CRC & SA WWCC Job ID: J132344 Contact Fiona Jackson on or email
-
Sydney, New South Wales, Australia MediRecruit Full timeAbout the Role: We are seeking an experienced Occupational Therapist for a 3-6 month locum in a hospital in Port Augusta, South Australia.Role is available immediately for 3 months with possibility of extension. The caseload may include but not limited to:Inpatient caseloads of: medical, surgical, paediatrics, rehabilitation Outpatients- palliative care,...
-
Facility Services Officer
2 weeks ago
Sydney, New South Wales, Australia Flinders And Upper North Local Health Network Full timeFacility Services OfficerJob no: 868183Work type: Part timeLocation: Far NorthCategories: Support ServicesFlinders and Upper North Local Health Network, Corporate Services, Port Augusta Salary: $1, $1,095.10 per week (pro rata) - Ongoing Part Time - WHA3 The Facility Services Officer Role The Facility & Grounds Officer is responsible for general facility...
-
Administration Officer
2 weeks ago
Sydney, New South Wales, Australia Flinders And Upper North Local Health Network Full timeAdministration Officer - Community Health - Casual PoolJob no: 860960Work type: CasualLocation: Far NorthCategories: Administration and ClericalFlinders and Upper North Local Health Network, Community and Allied Health, Port Augusta & Whyalla Salary: $ $31.81 per hour + 25% casual loading - Casual (up to 14 March ASO2 The Administration Officer Role The...
-
Service Delivery Officer – Port Lincoln
2 weeks ago
Sydney, New South Wales, Australia Careerlink People Solutions Full timeService Delivery Officer – Port Lincoln Passionate about providing exceptional service to their customers, our SA Government client located in Port Lincoln is committed to bringing their high-quality training and support to their temporary staff on initiation and through continuous avenues of learning and development. The RoleThis role plays a critical...
-
Port Delivery Agent
2 weeks ago
Sydney, New South Wales, Australia TUI Full timeJoin our Operations Team in Sydney as Port Delivery Agent - Pre, Post & Overlands.In this role, you will be mainly responsible for the logistic arrangements to ensure smooth multi day touring operations and assist with shore excursions operations during the season.Intercruises Shoreside & Port Services is a specialist business providing cruise ship handling...
-
Customer Service Officer
2 weeks ago
Sydney, New South Wales, Australia TR3 Recruitment Full timeAre you a customer service superstar looking for a flexible opportunity with one of Australia's largest banks?We are currently recruiting experienced admin or retail candidates looking for an exciting new career pathway in Port Augusta, SA location.YOU | Bring your experience and passion for customer service excellence to this great opportunity to work in a...
-
Port Agent
2 weeks ago
Sydney, New South Wales, Australia Carnival Full timeCarnival Australia is excited to announce: We are hiring a Port Agent to join our Port Operations Team. This full-time permanent position will be based in the Chatswood district of Sydney and report directly to the Port Agency Manager. This exciting and fast paced position will provide an efficient, timely and cost-effective port agency service for all...
-
Port Delivery Agent Fixed Term
2 weeks ago
Sydney, New South Wales, Australia TUI Full timeJoin our Operations & Delivery team in Sydney as a Port Delivery Agent where you will be the main point of contact for the cruise line for embarkation and debarkation operations. You will work as a team responsible for the preparation of the operation, ensuring a high standard and quality service to achieve the highest guest and client...
-
Port Delivery Agent Guides Scheduler Permanent
2 weeks ago
Sydney, New South Wales, Australia TUI Full timeJoin our Operations Team in Sydney as Port Delivery Agent Guides Scheduler.In this role, you will be mainly responsible for the planning of guides across Australia to ensure smooth shore excursion/tour operations.Intercruises Shoreside & Port Services is a specialist business providing cruise ship handling services to cruise lines in destinations throughout...
-
MC Drivers
2 weeks ago
Sydney, New South Wales, Australia Qube Full timeQube Bulk provides complete mine to market and mine resupply solutions offering mine, road, rail, storage, port and ship services. We handle more than 85 million tonnes per annum of various bulk ores, concentrates, mineral sands, salt, coal and dangerous goods. We are looking for experienced Multi Combination drivers to join the Qube Team. Based in our Port...
-
MC Drivers
2 weeks ago
Sydney, New South Wales, Australia Qube Full timeQube Bulk provides complete mine to market and mine resupply solutions offering mine, road, rail, storage, port and ship services. We handle more than 85 million tonnes per annum of various bulk ores, concentrates, mineral sands, salt, coal and dangerous goods. We are looking for experienced Multi Combination drivers to join the Qube Team. Based in our...
-
Sydney, New South Wales, Australia TUI Full timeJoin our Operations Team in Sydney as Port Delivery Agent - Admin & Invoicing for a 6-month contract.In this role, you will be mainly responsible of the admin and invoicing of services post operations.Intercruises Shoreside & Port Services is a specialist business providing cruise ship handling services to cruise lines in destinations throughout the world....
-
Technical Officer
2 weeks ago
Sydney, New South Wales, Australia Programmed Full timeProgrammed Skilled Workforce are looking for an experience Field Technician based in Port Pirie. Our client is a successful, modern water utility that is wholly owned by the Government of South Australia. They employ more than 1,400 South Australians across a broad range of disciplines who operate over $14 billion of assets. They deliver essential water and...
-
Locum ED Registrar PGY4+
2 weeks ago
Sydney, New South Wales, Australia Ochre Recruitment Full timeWork closely with Rural GP's to make a differenceOngoing locum availabilityFree travel and accommodation provided and arrangedThe opportunityThis is a regional town with a population of about 13,800 people, with 15% identifying as Aboriginal with about 12,000 emergency attendances each year. Seeking a senior General Inpatient doctor with primary...
-
Head Chef for Prom Hill Full time
2 weeks ago
Sydney, New South Wales, Australia Civeo Full timeAbout the role Civeo Australia is looking for an experienced Head Chef (Certificate III in Commercial Cookery or trade certificate) to work closely with the Village Managers to deliver exceptional food at Prominent Hill. The primary focus of the role is to ensure a well-run kitchen operation for residents of the village. This is a fly-in-fly-out role...
-
Service Delivery Officer Trainee
2 weeks ago
Sydney, New South Wales, Australia Essential Energy Full timeWe are unique Join an organisation that values your voice, empowers your autonomy, recognises the strength in diversity, and prioritises your well-being while offering attractive remuneration and benefits. Take pride in having a meaningful impact on regional, rural and remote communities while being a pivotal player in the energy industry's future. ...
