Care Team Leader

2 weeks ago

City Of Gosnells, Australia SilverChain Full time

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  • Attractive salary packaging options – up to $18,550 tax free
  • Leave loading payments, salary packaged vehicle and more
The opportunity

We have an exciting opportunity for 2 x Care Team Leaders to join our team in Maddington on a full-time basis. Whilst reporting directly to the Community Manager, you will support and mentor direct care staff to provide quality care to clients/carers within the Community - One role covering suburbs such as Champion Lakes, Seville Grove, Huntingdale, Roleystone, Karragullen and Mount Nasura. The other role covering Beckenham, Cannington, Kenwick, Martin and Wattle Grove. Working hours are Monday to Friday 7am - 3.30pm

This role requires travel within the community and will have access to a pool vehicle or a mandatory packaged vehicle, to be determined based on the location of the role.

Key Responsibilities
  • Lead and manage employees to ensure best practice is followed and compliant with required policies and procedures.
  • Manage and document employee performance issues.
  • Lead and promote safe work culture to reduce safety incidents and loss time injury.
  • Maintain inclusive and effective communication with the team to ensure employees are aware of pertinent information
  • Ensure new employees have been provided with adequate knowledge of their role and responsibilities
  • Manage and authorise weekly/fortnightly timesheets
  • Respond to employee and client queries to ensure consistent and effective outcomes for the service delivery
  • Allocate suitable resources and implement support plans to ensure quality care is delivered
  • Document, report and action hazards and incidents to ensure safe work procedures are followed
  • Ensure the integrity of client documents and reports are correct, maintained and delivered
About you

The ideal candidate will have a strong background within the Aged Care Industry. In addition to this, candidates will be able to demonstrate the following experience, skills and attributes:

  • An understanding of health care within a community environment.
  • Demonstrated experience in leading a team to achieve outcomes.
  • Well-developed communication and interpersonal skills to develop effective relationships, promote services and resolve client/staff issues.
  • Decision making and problem-solving skills to innovatively manage the provision of service delivery.
  • A demonstrated empathetic and flexible approach to manage the sensitivities of client and employee issues.
  • Time management and organisational skills to effectively plan and prioritise work tasks.
  • Knowledge of service provision, allocation and compliance with contractual obligations.
  • Knowledge of manual handling principles with the ability to train others.
  • A Certificate III in Community Support Services is desirable OR minimum two years industry experience and a willingness to obtain Cert 3.

Under the Aged Care act 1997, successful candidates will be required to provide a satisfactory National Police Clearance prior to commencement.

  • Professional Development supported & Study Leave supported
  • Internal referral rewards - refer a friend or family member receive a $250 e-voucher
  • Salary packaged vehicle
  • Opportunity to purchase extra leave
  • Devices and consumables provided to assist you in delivering care (including laptop and smart phone)
  • Subsidised gym membership - $15 per week to access hundreds of different fitness venues
  • Health insurance programmes - 12% discount with HBF
  • Social club discounts - cheaper tickets to cinemas, theatre shows, Zoo, Aqwa, Scitech, Adventure World and more *providers subject to change
  • Mental health support - up to 3 free sessions with a degree-qualified psychologist per year
How to apply

Please attach evidence of any educational qualifications / certificates listed as mandatory. This can be done by uploading to the 'Additional Documents' section of the application.

Based on Silver Chain Group Policy and Government Directions, you will be required to provide evidence of vaccination against COVID-19, or evidence of a medical exemption in order to commence employment with Silver Chain.

We reserve the right to commence the recruitment process and extend or withdraw this advertisement prior to the closing date. Please note that unsolicited applications from agencies will not be accepted.

At Silver Chain Group, we recognise the positive contribution that a diverse workforce makes to our organisation where individuals can be authentic, are respected and celebrated. We strongly encourage applications from Indigenous Australians, people of all ages, gender, abilities, culturally diverse and linguistic backgrounds.

About Silverchain Group

With a proud history Silverchain is the leading provider of high-quality health and aged care in the homes and communities of more than 105,000 Australians every year. Where careers and community connect: our greatest strength is our people. As an employer of choice we provide expert care for your career with ongoing resources, support, training and opportunities for career development. Driven by our values of integrity, respect, trust and compassion, we aspire to create a better home care system for all Australians.

Silverchain are proud members of the Diversity Council of Australia. We recognise the positive contribution that a diverse workforce makes to our organisation where individuals can be authentic, are respected and celebrated. We strongly encourage applications from Indigenous Australians, people of all ages, genders, abilities, culturally diverse and linguistic backgrounds.

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