![Knauf Gypsum Pty Ltd](https://media.trabajo.org/img/noimg.jpg)
Account Manager
1 week ago
Knauf is one of the world's leading manufacturers of modern insulation materials, drylining systems, plasters & accessories, thermal insulation composite systems, paints, floor screed, floor systems, construction equipment and tools.
With more than 250 production facilities and sales organizations in over 86 countries, 35,000 employees worldwide, and sales of 10 billion Euro (in 2019), the Knauf Group is offering a range of career opportunities - in Europe, the USA, South America, Russia, Asia, and AfricaAbout the role:
Knauf is seeking a passionate, experienced, and reliable
Residential Account Manager to join our ambitious Residential Sales team.
This role reports to the Sales Manager, will be based in
Hervey Bay, QLD and spans across the Fraser Coast.
This role will focus on Customer Management within the Residential Housing Segment across the North QLD Region, to ensure segment sales & profitability are met in line with targets and customer satisfaction levels are maintained.
Role responsibilities:
- Ensure business transactions are conducted in a legal and professional manner with strong ethical, safety and compliance standards
- Undertake sales activities within the segment / region to achieve and exceed budgeted targets and take corrective action as required, whilst exceeding customer expectations
- Contribute to the development of the segment and customer strategy and plans, to protect current business and win new business whilst identifying opportunities for value added products and services through account plan management
- Develop strong multilevel relationships with targeted customers and segment decision makers whilst providing outstanding customer service to ensure a supplier of choice position
- Ensure an exceptional customer experience throughout the sales cycle as well as customer accounts are managed to an acceptable debtor level
- Maintain and report knowledge of market trends, competitor activities and competitor product development
- Ensure appropriate reporting and recording of sales activities via reports and CRM
- Superior written and verbal communication, negotiation and influencing skills
- Ability to speak, present and lead discussions with customers along with providing product training to a customer group
- Selfmotivated, driven, enthusiastic and resilient with the ability to operate autonomously
- Basic competency in Word, Excel and Power point
- SAP & CRM Salesforce experience and knowledge preferred
- A minimum of 3 years external sales experience
- Building industry knowledge and experience preferred but not essential
- Established industry contacts in the Residential Housing Segment preferred but not essential
Why join Knauf?
- Competitive Salary package (base + super + motor vehicle + phone + laptop)
- Yearly pay review
- 14week Parental Leave (Primary Carer)
- High organic internal growth promoted within
- Modern office technology
- Eligible for Bonus
- Knauf values and is committed to creating a diverse working environment and is proud to be an equal opportunity employer. As part of the recruitment process successful applicants will be required to complete preemployment screening which may include a medical and police clearance._
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