Customer Service Assistant

2 weeks ago

Glass House Mountains, Australia BEEFY'S Full time
Beefy's are currently on the lookout for a
Customer Service Assistant for our
Glass House Mountains Store.


Beefy's are a well established multi award winning family owned business with 9 boutique Pie Bakery Cafes in South East Queensland.

Our friendly team have a reputation for high quality products and excellent customer service.

For this position, previous experience is preferred in the food service/retail industry. As we are open 7 days, applicants will have Monday to Sunday availability including during school hours.

The position involves working a rotating roster with a range of shifts including opening and closing shifts between the hours of 4am and 7pm.

Due to the early morning start times your own transport is essential.

Duties will include:

  • Ensuring excellence in Customer Service as the number 1 priority
  • Eftpos & cash handling transactions
  • Coffee making
  • Ensuring service areas are maintained to the highest standards and store is kept clean and tidy at all times
  • Product presentation & preparation
  • Achieving store KPI's
  • Opening & Closing of store
  • Assist the Manager with supervision of juniors

Preferred Attributes:

  • Good coffee knowledge / barista skills
  • Honest, reliable and punctual
  • A passion for exceptional customer service
  • Team players who lead by example
  • A good eye for detail and presentation
  • Ability to build strong relationships with guests & team
  • A positive attitude
  • Experienced in opening and closing procedures an advantage

Job Type:
Casual

Schedule:

  • Afternoon shift
  • Day shift
  • Evening shift
  • Monday to Friday
  • Morning shift
  • Public holidays
  • Weekend availability

Application Question(s):

  • Please list your availability for shifts throughout the week and weekends...

Experience:

Food Handling: 1 year (preferred)

  • Customer service: 1 year (preferred)

Work Location:
In person

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