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Public Area Attendant
3 months ago
- Maintain cleanliness and organization of floor closets; remove trash, wipe down shelves/counters; sweep floor; remove non-closet items and store in appropriate areas
- Respond to guests' requests such as deliver of housekeeping supplies
- Clean other designated areas such as public restrooms, fixtures, storage areas, and other public areas for assigned floors
- Assist room attendants with heavy items such as mattresses and linens.
- Report to supervisor needed repairs or unsafe conditions
- Respond to guest complaints and ensure corrective action is taken to achieve complete guest satisfaction
- Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping
- Promote teamwork and quality service through daily communication and coordination with other departments
- May regularly assist with deep cleaning projects
- May assist with other duties as assigned
- Responsible for the outdoor landscaping upkeep
- Complete daily reports outlining work undertaken for the day
What we expect from you:
- Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
- Problem solving, reasoning, motivating, organizational and training abilities.
- Good Communication and writing skills
- Have the legal right to work in Australia without limitation or restrictions.
What you can expect from us:
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work.
IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.
We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment.
We know that to work well, we need to feel well - both inside and outside of work - and through our my Wellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you'll become part of our ever-growing global family.