Manager - Systems Management

2 weeks ago

Brisbane, Queensland, Australia Education Full time

About Us:

Your Opportunity

As the Manager you will:

  • Lead and manage teams, provide leadership and direction in the governance, planning, implementation and ongoing maintenance, support and enhancement of existing and future enterprise systems and services in alignment with the department's strategic directions.
  • Provide high level advice and support to departmental executives, directors, internal and external stakeholders and customers regarding the services and systems supported by the Customer Engagement program portfolio.
The Manager reports to the Director, Education Systems Management, Information and Technologies Branch, Corporate Services Division.
Your Role

Responsibilities include:

  • Lead and manage operational initiatives, projects including the support, maintenance, review and enhancement of existing and future enterprise systems, services and related processes in alignment with governance structures, departmental policies, relevant legislation and risk management.
  • Establish, maintain and build on effective, mutually beneficial professional working relationships with both internal and external stakeholders including schools, vendors, external agencies and other departmental units.
  • Provide high level strategic advice to senior officers of the department, schools, regions and other key stakeholders on issues relevant to the specific accountabilities of the role.
  • Prepare and review materials, correspondence, reports and other documentation for senior departmental officers, boards, committees, government agencies on matters related to the services and systems supported by the Customer Engagement program portfolio.
  • Promote and action a culture of continuous improvement across the directorate's program of work and support processes.
  • Manage human and financial resources to maximise the efficiency, effectiveness and performance of the directorate.
  • Ensure effective communication, collaboration and liaison occurs with schools, corporate and staff across the department and with other external stakeholders in relation to enterprise education systems.
  • Lead and manage teams to build team capability in effective and productive work practices.
  • Represent Education Systems Management /Customer Engagement at internal and external forums.
  • Other suitable duties, consistent with the duties and responsibilities of the position as directed by the supervisor or nominated delegate.

How to Apply:

  • Attach a brief resume including contact details for 2 referees (referees should have an understanding of your relevant previous work history).
  • Attach a shortwritten response (maximum 12 pages, dot points acceptable) on how your experience, abilities, knowledge and personal qualities would enable you to achieve the key responsibilities and meet the skill requirements of the role.

Contact Name:
Jillian Lennox-Kelly,

Closing Date:
Wednesday, 26 April 2023

Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department.

Applications from recruitment agencies will not be accepted.
Salary rate shown is reflective of full-time (1.0 FTE).
The Department of Education is a family inclusive workplace. Click here to find out more about our Inclusion and Diversity strategies.
LI-PRIORITYThis work is licensed under a Creative Commons Attribution 3.0 Australia License.

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