Social Media Assistant

2 weeks ago

Sydney, New South Wales, Australia Pattern Full time

Job Description:
About Pattern

Pattern is the largest seller on Amazon globally representing brands across all product categories.

While Pattern is Australia's leading ecommerce Digital Agency and was recently awarded Australia's Best Digital Agency at the 2021 NORA awards, it is also much more.

Pattern is a combination of distributor, agency, and tech platform making it a unique and differentiated solution for brands in APAC and beyond.

We represent brands in the US, Asia, Europe, and the Middle East and work to develop international marketplace strategies for growth.

This is an amazing opportunity to be introduced into the ecommerce space in a country where ecommerce is taking off.


We offer perks like 5 weeks annual leave, flexible working hours and locations, reduced summer hours, a competitive salary, and stock options upon joining.

About the Role

Pattern is currently hiring for a part-time Social Media Assistant position based in Sydney, Australia.


The Social Media Assistant will be working across a range of organic and paid clients, with a focus on organic social execution.

They will be chartered with supporting the Account Managers across the execution, retention, and growth of multiple client retainers. They will excel at time management and juggling communication with multiple stakeholders in a fast-paced agency environment.


The social media assistant will also be tasked in ensuring that execution of retained tasks are kept to the highest standard.

They are a proactive self-starter who gets the job done with exceptional attention to detail, planning, and efficiency.

Responsibilities:

  • 70% of your role will focus on the execution of organic social media

This includes:

  • Managing the social media content calendar for key clients, looking after the cadence, copywriting and scheduling across multiple platforms with accuracy.
  • Overseeing and support the internal team in the execution of community management. Provide best practice recommendations and escalate crisis situations.
  • Committing to manually posting content outside of working hours (weekends and ad hoc requests) where required.
  • Keeping track of organic social performance vs KPIs and raising performance concerns with the account manager proactively.
  • Managing weekly and monthly reporting for key clients, and supporting the account manager on wider strategic projects and reports. 30% of your role will focus on the execution of paid social media

This includes:

  • The setup and optimisation of social media campaigns across key channels such as Facebook, Instagram, TikTok and Pinterest with accuracy.
  • Supporting the account manager in managing client communications and requests regarding campaign setups, changes and ad hoc requests.
  • Keeping track of ad performance, KPIs, budgets and raising concerns with the account manager proactively.
  • Managing weekly and monthly reporting for key clients.
  • Develop your social media skills by supporting account managers on key research, social media strategies and audits.
  • Actively stay up to date with new social media content trends and platform updates, and communicate these findings with the wider social department.
  • Collaborate and delegate workload to social department team members where relevant, ensuring deadlines and task delivery is met with exceptional standards.
  • Proactively manage tasks and deadlines in an organised manner with provided project management tools, ensuring concerns are raised and communication lines are kept open.
Skills and qualifications- Marketing, Communications and/or Social Media university student or graduate- Experience in customer service in a retail environment- Advanced knowledge of key social media platforms: Facebook & Instagram.- Experience with third-party social media scheduling and analytical tools.- Strong copywriting, reporting and creative thinking skills- Experience with MS Office suite & Google Analytics- Applicants must be permitted to work permanently in Australia with no restriction on hours (e.g. citizen, permanent resident)

You will be given the opportunity to work across some of Australia's (and the world's) most respected retailers.

Interested? We'd love to hear from you

  • Applicants must be permitted to work permanently in Australia with no restriction on hours (e.g., citizen, permanent resident) _
- #LI-CB3 #LI-Hybrid_

Pattern is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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