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Executive Correspondence Officer

3 months ago


Brisbane, Queensland, Australia Education Full time
About the Role

The key responsibilities of the role include:

  • Coordinating the flow of executive correspondence (such as Director-General, Ministerial and Parliamentary correspondence and briefing materials) across People Branch through thecorrect allocation of incoming correspondence to business units and tracking of responses against timeframes.
  • Effectively manage systems and processes across the branch, negotiating deadlines and timeframes, and liaising with staff to ensure deadlines are met.
  • Communicate confidently with staff at all levels including key correspondence contacts, senior staff and the Office of the Deputy Director-General structuring written and oral communications to ensure clarity while responding to all enquiries in a courteous manner and within appropriate timelines.
  • Working across the branch to ensure the delivery of a highquality correspondence management service and continually seeking improvements in administrative systems and processes, leading by example and seeking feedback from stakeholders.
  • Maintain a detailed working knowledge of the department's policies, processes and electronic records management system.

How to Apply:

  • Attach a brief resume including contact details for 2 referees (referees should have an understanding of your relevant previous work history).
  • Attach a 2page written statement in response to the attached role description.


Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department.

Applications from recruitment agencies will not be accepted.
Salary rate shown is reflective of full-time (1.0 FTE).
The Department of Education is a family inclusive workplace. Click here to find out more about our Inclusion and Diversity strategies.
This work is licensed under a Creative Commons Attribution 3.0 Australia License.