Store Consultant

Exciting & Varied Role Consisting of Customer Service, Administration & Operational Tasks | No Two Days are the Same

Permanent Role with a Stable Industry Leader| Set Rotating Roster | No nights, Sundays or Public Holidays | Great Work/Life Balance.

ASX200 Listed Company | 650+ People | 230+ Centre Locations Across Australia & New Zealand
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About Us

Established in 2000, National Storage is one of Australasia's largest self-storage providers, tailoring self-storage solutions in 230+ storage centres across Australia and New Zealand.

As an ASX 200 listed company, we have experienced our success by focusing on the most important part of our business - our people and our customers.

With a strong growth strategy in place we are seeking to attract and retain more great people to join our team.

Due to our rapid growth, we now have a
Full Time Store Consultant role on offer based at our
Forrestdale centre.

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The Role:Reporting into the Store Manager, our Store Consultants are a vital role within our business, as they work closely with our customers to ensure a seamless service is provided. The role itself is an exciting and varied role which includes customer service, administration, and operational tasks. You will be working for a dynamic and innovative company that is at the forefront of the self-storage industry.

• A day in the Life of a

Store Consultant Consists Of:
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• Delivering the ultimate customer experience by supporting our customers in making the best storage choice for their needs.
• Assisting the Forrestdale centre achieve budget and KPI goals.
• Conduct centre tours and walk throughs which showcase our facilities.
• Focusing on centre presentation, maintenance, and cleanliness to ensure our centres always represent our high standards.
• Maintain a safe and secure centre by wearing appropriate safety gear, safe use of equipment, and following workplace health and safety procedures.
• Complete arrears management steps to ensure accounts are kept up to date and offer solutions where feasible.
• Action general administration duties such as customer contracts, inventory, and insurance claims

What you will bring**:

• To be a successful Store Consultant at Forrestdale, ideally you will have:_
• Strong communication and interpersonal skills, with the ability to build relationships with customers and stakeholders.
• A strong sales and customer service orientation.
• A passion for delivering exceptional results.
• You have a motivated, proactive, and positive attitude
• Ability to work well in a team and autonomously.
• Willingness to learn and grow with the business.
• Strong administration skills.
• Driver's License and car (preferred).
• Impeccable attention to detail.

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The ability to work on a rotating roster, with every second Saturday from 9:00am-2:00pm

Benefits - Why Work with Us?

• Our unique 24/7 Health & WellNS offering for you and your family.
• Enjoy a work/life balance with no hospitality hours, allowing for greater flexibility in your schedule.
• Permanent role within a successful and expanding business which employs great people.
• Structured fourweek training and induction program to ensure your success.
• Competitive Salary.
• Access a range of National Storage Perks such as:
• Generous parental leave policy
• Health reimbursements ranging from gym memberships to health

insurance

• Unlimited retail discounts
• Referral incentives
• Opportunities to connect with our communities and charities.
• Work with an innovative commercial business that values teamwork, care & excellence

*****Start your journey - APPLY NOW

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