Senior Service Engineer

2 weeks ago

Perth, Western Australia Kongsberg Gruppen Full time

Provide specialised propulsion equipment repair and overhaul technical support & assistance to service and sales team relating to propulsion products.

Provide specialised propulsion equipment repair and overhaul technical support & assistance to service and sales team relating to propulsion products.


Key responsibilities:
Oversee the removal, repair/overhaul, and re-installation of equipment onto vessels.
Perform repair work both in the workshop and on-site as required.
Direct a team of Service Technicians and/or subcontractors.
Oversee repair and maintenance procedures.
Write reports in line with factory recommendations and classification society requirements.
Assist in developing support capabilities with local contractors for all aspects of service work.
Identify and respond to on-site and workshop HS&E issues.
Liaise with key customer account representatives.
Perform administrative duties, including report writing, preparing quotations, client liaison meetings, and data entry into the Kongsberg Maritime system.
Participate in training on software, communications, and necessary tools for the job. Share specific product knowledge and experiences with relevant staff members.
Maintain a professional appearance and demonstrate determination to deliver exemplary service to customers.
Complete work in accordance with all applicable legal and company procedures.
Work within a Defence maritime environment as required.
Attend professional skills development training as required.

About you:
QualificationA degree in engineering is desirable but not essential.
ExperienceMinimum 5 years' experience in a similar role working with ship propulsion and/or a Mechanic trade certificate.
SkillsSelf-motivated with strong communication and interpersonal skills.
Excellent engineering and technical knowledge to support customer technical enquiries and interaction with Principal's technical staff.
Ability to train, communicate, and develop staff within the area of responsibility.
Effective liaison capabilities with Customer Technical & Logistics staff and Vessel Engineering Staff.
Ability to prepare standard reports.
Effective organizational skills and the ability to prioritize tasks appropriately.
Ability to prepare standard reports.
Ability to obtain and maintain an MSIC card.
Maintain confidentiality in all aspects of Kongsberg Maritime operations.
Positive attitude and ability to work in a multi-cultural environment.
Outgoing, sociable, and determined.
Willingness to travel domestically and internationally as required.
Sound knowledge of Kongsberg propulsion products (preferred).Experience with propulsion and/or steering gear and stabilization equipment (preferred)

Key Contacts:
Internal-All Kongsberg employeesExternal-Strong partnerships between Customers, Principals and Kongsberg Australia

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