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Customer Service Flight Clerk

3 months ago

Mascot, Australia Wymap Group Full time

Wymap People have an exciting opportunity to become part of a dedicated team of professionals within the Aviation industry as a flight clerk.


Main accountabilities

  • Process documentation at freight acceptance and delivery
  • Maintain professional relationships with customers.
  • Assisting customers with enquiries and resolving customer complaints.
  • Carry out various administrative and reporting duties
  • Ensure adherence to airline procedures including customs, quarantine and airport requirements.
  • Complete all documentation, administration and system input relating to Exports and Imports.
  • Perform dangerous goods inspections.

Qualifications and Experience

  • Strong Microsoft Office Suite skills.
  • Demonstrated customer service experience.
  • Excellent communication skills, both verbal and written.
  • Be willing and able to work shift work.

Job Types:
Full-time, Casual

Salary:
$ $35.00 per hour

Schedule:

  • 8 hour shift
  • Rotating roster

Supplemental pay types:

  • Penalty rates

Ability to commute/relocate:

  • Mascot,

NSW:
Reliably commute or planning to relocate before starting work (required)

Experience:

  • Inbound call centre: 1 year (required)
  • Outbound call centre: 1 year (preferred)
  • Customer service: 1 year (required)

Work Authorisation:

  • Australia (required)

Work Location:
One location