Accounts Receivable Officer

2 weeks ago


Melbourne, Victoria, Australia VLine Full time

Accounts Receivable Officer

Permanent Full-Time Position Hybrid working flexibility in a central CBD location Supportive team with opportunities for growth and development

V/Line's purpose is to connect Victorians through safe, reliable, and accessible transport. We believe in giving all Victorians opportunities through travel and transport – connecting them to jobs, education, family and friends, services, tourism and trade.

V/Line is experiencing significant growth and we're delivering more services, more trains, cheaper fares, and huge projects. With more than 3700 weekly train and coach services, an expansive freight network and unprecedented rail investment, millions of Victorians depend on us to deliver. You could be one of our 2700 committed team members who are up to the challenge.

About the role

As the Accounts Receivable Officer, you are integral to the success of V/Line's Corporate Services Group.

You will support V/Line's ticket operations by promptly managing outstanding debts, monitoring revenue, and ensuring seamless payment processing.

Key Accountabilities include:

Cultivating strong partnerships with our agents, ensuring timely returns and payments. Accurately calculating and process commissions, including quarterly service fees. Matching payments, processing adjustments, and maintaining accurate records. Addressing queries promptly and providing exceptional service. Generating insightful monthly reports for leadership to review

About you

As an accomplished Accounts Receivable professional, you bring precision and accuracy to every task. Your commitment to building strong relationships with stakeholders ensures the delivery of exceptional service. With extensive experience in similar roles, you've honed your expertise in debits, credits, and financial processes.

Our ideal candidate will possess the following:

Demonstrated success in Accounts Receivable within medium to large-sized organizations. Exposure to ERP systems (e.g., Oracle JDE) is advantageous. In-depth understanding of POS systems Proficiency in Microsoft Office 365, particularly Excel and associated reporting functions Demonstrated alignment to V/Line's values of responsiveness, integrity, impartiality, accountability, respect, leadership and human rights.

In addition to free myki travel , we offer:

Community impact – Make a genuine difference. Work in a role that connects Victorians, every day. Huge potential – We're transforming, and you can too. Be a change maker, recognised for your contribution and creativity. Dynamic environment – V/Line operates in a constantly changing space. Join a fast-paced and exciting organisation. Collaborative team – You'll be part of a broader supportive team. Surround yourself with talented, passionate peers. Flexible working – We support flexible working. Work in a way that supports you to thrive in your role.

Initial inquiries can be made to Kim Tan on Please note applications will only be accepted via the "Apply" link.

How to Apply

Please use the 'Apply' button to submit your application, including a current resume.

The recruitment and selection process may include aptitude assessments, behavioural and/or technical interviews and employment references.

Successful applicants will be required to undergo pre-employment screening including, probity (police) checks, medical assessment, and Australian entitlement to work. Employees of V/Line are required to maintain a valid Working with Children Check Victoria (Employee) for the duration of employment.

Remuneration for this position will be in line with the V/Line Rail Operations and Administrative Employees Agreement 2019.

V/Line is an equal-opportunity employer. We are committed to providing an environment of mutual respect and we welcome applicants from any background. We value diversity and are continuously working towards creating a flexible and inclusive environment that is representative of the Victorian community.



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