General Manager

1 week ago

Toowoomba, Queensland, Australia USQ Student Guild Full time

General/Business Unit Manager (CEO & General Management)

This is a fantastic opportunity for a people-focused leader to have broad-reaching impact on our next generation. Representing over 22,000 students across 3 campuses plus international reach (the student body bring an amazing 126 different languages to the table), the role of General Manager for the Student Guild at UniSQ holds a key position in the advocacy, engagement and representation of a diverse student body.

The Role

The General Manager will take ownership of day-to-day operations including overseeing employees and Guild members while supporting them in achieving success within the Guild's various programs and initiatives. Providing regular reports to the Board to ensure operational targets are met in enhancing the student experience is a vital part of this role.

Reporting to the Board of the Student Guild, this position will be responsible for:

  • Engaging with key stakeholders and the board to create and then implement a strategic plan for the organisation
  • Leading a team of member-focused individuals to provide exceptional service
  • Providing an effective conduit between the Guild and the University, enhancing communication and desired outcomes for both parties
  • Managing the various service streams of the Guild including student advocacy, welfare, student clubs and engagement as well as the gym facilities
  • Consulting and communicating with employees across all levels at the University to develop positive working relationships
  • Effectively managing funding to deliver high-impact services within the parameters of agreements
  • Ensuring compliance with all governance regulations including attendance at board meetings, risk mitigation, reporting, development and implementation of operational and risk management plans
  • Providing operational management of budgets and financial reporting, policies and procedures, project delivery, employee management and training.

About You

You will enjoy applying your influencing, negotiating and advocating skills in a role requiring you to navigate the best outcomes for members within a complex corporate environment.

  • Demonstrated experience in influencing positive cultural shift
  • Proven ability to run a member-based operation, ideally with an advocacy focus
  • Exceptional interpersonal communication skills (both verbal and written)
  • Experience in managing a diverse and geographically dispersed team of professionals
  • Demonstrated experience in the operational management of financial budgets and reporting, business planning and performance; marketing and stakeholder relations; policy research and advice; and knowledge and information management all within a not-for-profit environment.

Why Apply?

This position provides a member-focused leader the opportunity to guide and influence the student community of the University of Southern Queensland. There is an attractive salary on offer with free gym membership and family friendly, flexible hours and working arrangements. Some travel within the region is required and occasional evening/weekend attendance at events will be expected in the role.

Your application will include the following questions:

Which of the following statements best describes your right to work in Australia?

How many years' experience do you have as a general manager?

How many years of people management experience do you have?

How many years of business management experience do you have?

Have you worked in a role where you were responsible for budget management & forecasting?

Do you have experience working in the not-for-profit sector?

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