Retail Manager

1 week ago


Burwood, Victoria, Australia Laser Clinics Australia Full time

Retail Manager - Laser Clinics Australia


We're excited to announce Laser Clinics Australia, part of Laser Clinics Group, the global leader in Aesthetics, has a new Retail Manager opportunity.


Working at our iconic Burwood location, your role is to lead, coach, inspire and drive the performance of the clinic team.

Established in 2008, Laser Clinics is the market leader in non-invasive aesthetic treatments.

Our business is made up of laser hair removal, cosmetic injectables, body sculpting, advanced skin treatments, and high-performing skincare brand, Skinstitut.


You'll manage a team of skin-enthusiastic professionals, leading a team of all levels, from graduate, through to senior Skin/ Body Therapists and Cosmetic Medical Professionals.

We're in the business of transforming skin and careers If you're passionate about leading a strong team, you're into skin, beauty, business operations and everything that makes us feel great, inside and out - then we're just what you've been looking for

Work perks:

  • Onboarding and continued training from our dedicated infield technical training team
  • Access to ongoing technical skill training for you and your team at the Sydney LC academy centre
  • Support from our Learning and Development team, and learning management portal with over 150 courses
  • Our clinics are modern, with high safety clinical standards, and governance
  • Amazing longterm careers pathways through our evergrowing 200+ clinics worldwide
  • We are values lead
  • Top performers get invited to our annual blacktie Gala Dinner, held at a surprise location every year
  • Access to our Employee Assistance Program (EAP)
  • Store discounts, free treatments, and product
  • Monthly incentives and opportunities to earn bonuses

Key responsibilities:

  • Continually assess the performance of each treatment category within the clinic
  • Plan and manage staffing requirements of the business to ensure adequate coverage and labour productivity
  • Lead the team to deliver on our Customer Value Proposition (CVP)
  • Ensure that marketing promotions and campaigns are executed in clinic
  • Manage the timely submission and accuracy of all financial areas of the business including payroll, time and attendance and invoice payments

About us:

  • Laser Clinics Group opened our first clinic 15 years ago in Sydney, Australia
  • We are the largest cosmetic clinic group globally. We have over 200 clinics across Australia, New Zealand, Canada, the United Kingdom and Singapore
  • Our Therapists work with medicalgrade, industryleading technology like Candela and CoolSculpting
  • They perform advanced skin rejuvenation treatments such as Broadband Light Therapy (BBL), Kleresca, body treatments, skin needling, peels, LED light therapy and microdermabrasion
  • We have over 400+ Registered Nurses and Doctors, with at least 1 in each clinic for Cosmetic Inject
  • We're lead by a Medical Director and Medical Advisory Board
  • We treat and sell our own cosmeceutical skincare range, Skinstitut

For this role, you will need:

  • A strong background in retail, sales, people management and leadership (ideally 1-2 years as a store or clinic manager)
  • A background in retail, hair and beauty or service industries is highly regarded
  • Organised, immaculately groomed, and highly discreet
  • At Laser Clinics Australia, we pride ourselves on the highest standards, codes, and safety culture, yet we're also people orientated
  • Have superior customer service and focus on achieving sales targets


Laser Clinics Australia will prepare you for success if you are eager to learn and grow both personally and professionally.


HOW TO APPLY
To join our inspired team, please submit your resume

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