Early Intervention Injury Management Advisor

2 weeks ago


Mulgrave, Victoria, Australia Kmart Full time

Brighter Futures Start Here


Kmart Group comprises two of Australia's most loved iconic retail brands - Kmart Australia and New Zealand and Target Australia.

As Australia's largest non-food retailer, we operate as one business, with two brands that touch the lives of almost 2 million customers every week across Australia and New Zealand.

Owned by Wesfarmers Limited, in addition to Kmart and Target, Kmart Group also comprises ANKO Global and KAS Group Asia.

We operate over 450 stores across Australia and New Zealand, has offices in Australia and around the world, and employs nearly 50,000 team members all focused on making everyday living brighter by providing great value products at the best prices for Australian and New Zealand families.


Join the team


At Kmart, we value our employee's safety and wellbeing and are committed to providing an environment that continually raises the bar on achieving this.

We take pride in our dedication to workplace safety, hence are looking for a motivated

Early Intervention Injury Management Advisor to join our dynamic Health and Safety team


Reporting to the Senior Early Intervention Management Advisor, this role will be at the forefront of promoting early injury management and treatment.

You will actively reach out to injured workers, collaborate with site managers and healthcare providers, and drive positive injury management outcomes.

Your expertise as an Early Intervention Injury Management Advisor will play a crucial role in ensuring the well-being of our team members across our widespread store network

What you'll be doing

In this role, your primary responsibilities will include:


  • Directing Activity: You will oversee the pre-claims and early intervention processes for workplace injury management. This involves actively managing medical certificates, ensuring early treatment, and facilitating clearance within the pre-claim window whenever possible.
-
Collaboration: You will work closely with the Wesfarmers Group Team Cover claims team to provide expert guidance on appropriate treatment, services, and return-to-work issues. Your insights and recommendations will be instrumental in developing and executing effective claims and injury management strategies.
-
Store Engagement: Build strong relationships with Kmart stores by actively engaging with store management to enhance their understanding of return-to-work plans and workers' compensation obligations.
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Support injured workers: Consult and provide feedback to case officers on appropriate treatment, rehabilitation, and other services, as well as return-to-work issues. Conduct fieldwork, including meetings with managers and health practitioners to discuss return-to-work issues and treatment.
-
Continuous Improvement: Continually monitor and enhance the effectiveness of injury management strategies across our Workers Compensation portfolio. You will analyze injury trends to contribute to proactive injury prevention strategies.

T

o be successful in this role you'll have:

  • A background in allied health (Occupational Therapy, Physiotherapy, Exercise Physiologist) or a related field such as Rehabilitation Counselling.
  • Minimum of 5 years' experience in injury management.
  • Demonstrated experience in workplacebased rehabilitation, preferably in a selfinsured environment.
  • Excellent time management skills and the ability to prioritize in a dynamic and resultsoriented environment.
  • Highlevel organizational skills with expertise in effective work and process planning.
  • Exceptional communication and influencing skills to negotiate and drive outcomes.
  • The ability to influence practitioners in the workers' compensation industry.
  • Excellent written and interpersonal skills, including effective communication with workers, managers, and medical providers.
  • Proven ability to work within a multidisciplinary team environment.

Benefits we'll offer you:

  • Flexible hybrid working options through our Flex Where, Flex When, Flex Well policy, spending 60% of your week in our National Office
  • A team member discount card that gives you a discount at Kmart, Target, Bunnings, and Officeworks
  • A free OnePass membership offering free delivery across Kmart, Target & Catch on eligible products
  • Access to the Kmart for You benefits program which entitles you to exclusive discounts and benefits in the areas of entertainment, travel, lifestyle, and health with over 60 suppliers
  • We want you to feel rewarded for your commitment and hard work that's why everyone gets the opportunity to participate in a bonus program
  • Free onsite parking when you're required to come into the office
  • We offer inclusive parental leave, a family room and ongoing support offered though our partnership with Circle In for team members of all backgrounds and family circumstances
  • A dynamic learning and support program
  • Opportunity to fast track your career through our Mentor Program a


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