Vice President and General Manager

1 week ago

Sydney, New South Wales, Australia Jobs via eFinancialCareers Full time
Vice President and General Manager - APAC Vice President and General Manager - APAC Duck Creek Technologies Sydney, Australia

Vice President and General Manager - APAC Duck Creek Technologies Sydney, Australia Posted 1 day ago Permanent Competitive

Vice President and General Manager - APAC

Helping careers take flight. Reshaping an industry. Enable your career to be Made on Duck Creek.

WHO WE ARE:

Duck Creek Technologies is the intelligent solutions provider defining the future of the property and casualty (P&C) and general insurance industry. We are the platform upon which modern insurance systems are built, enabling the industry to capitalize on the power of the cloud to run agile, intelligent, and evergreen operations. Our modern SaaS solutions help insurers set a new standard and revolutionize how consumers interact with insurance companies.

Authenticity, purpose, and transparency are core to Duck Creek, and we believe insurance should be there for individuals and businesses when, where, and how they need it most. Our market-leading solutions are available on a standalone basis or as a full suite, and all are available via Duck Creek OnDemand. With more than 1,000 successful implementations to date, Duck Creek removes the IT burden for insurers so they can focus on the business of insurance.

We have a flock of more than 1,800 employees across the globe and are proud to be a Flexible-First employer. We empower our employees with the choice to work from an office, from home, or on a hybrid schedule. Our flexible-first environment fosters productivity, inclusion, collaboration, and ensures a consistent employee experience regardless of location.

If working in a fast-paced, rapidly evolving company that is transforming one of the world's oldest and largest industries sounds exciting, let us know. We are excited you are considering Duck Creek as a future employer and hope you decide to join "The Flock"

To learn more about us, visit and follow us on our social channels for the latest information - LinkedIn and Twitter.

Title - Vice President and General Manager

WHAT YOU'LL DO:

Duck Creek Technologies is seeking an experienced professional Vice President and General Manager of APAC with overall responsibility over the business including Sales, Customers, Partners and Employee teams. You will set the strategies for all facets of the business including Growth, Sales, Marketing, Product Strategy, and Customer Success and Delivery. You will directly contribute to Duck Creek's market expansion, revenue growth and assured customer experience and satisfaction. You will be supported by industry leading products and the best sales and customer talent, training, tools and partners in the InsurTech industry. Our team is passionate and enthusiastic about working with customers on how to compete in their market and translating that into a commercial relationship with Duck Creek. As VP and GM, you will engage with P&C Carriers, identifying and establishing alignment between Duck Creek's solutions and customer's business drivers and you will continue to build, lead and expand our team. Overall, you will the leading voice of Duck Creek's solutions for the P&C marketplace.

General Management and Regional Strategy Development

  • Lead P&L growth for the region by deploying proactive strategies aligned with global business priorities.
  • Manage 360 degree of business including revenues, sales, customers, partners, and employees in various functions supporting the business.
  • Provide strong and credible leadership to the regional staff, setting a unified direction for the team and ensure priorities are clear at all times.
  • Foster a passionate and enthusiastic team dedicated to collaborating with customers on market competition strategies and translating them into successful commercial relationships with Duck Creek.
  • Help deliver customer engagements on time and strive for outstanding customer satisfaction and experience.
  • Build relationships with key influencers, develop business insight into and have informed opinions on future strategies of assigned accounts.
  • Build relationships and collaborate with internal cross functional teams.
  • Deliver compelling customer presentations and proposals that expertly articulate the Duck Creek Value Proposition and how it supports the prospect's strategic objectives.
  • Maintain a solid knowledge of the Company's underlying technology, the range of existing products and consulting services.
  • Build out and deploy strategies for securing new accounts. Lead the development, maintain, and grow an ongoing sales pipeline. Accurately forecast new bookings.
  • Develop a thorough understanding of the Duck Creek consultative and solution selling process.
  • Establish and monitor performance metrics related to sales targets, customer satisfaction, and overall business growth.
  • Achieve annual and quarterly targets across all associated business units.
  • Implement a regional strategy and methodology to guide the regional teams.
  • Stay abreast of industry trends and developments to ensure Duck Creek remains at the forefront of the InsurTech industry.
  • Provide regular reports and updates to senior leadership on business performance, challenges, and opportunities.
WHAT YOU'VE DONE:
  • Minimum of 20+ years successful general management including demonstrated ability to manage business including sales growth; direct experience in the Insurance software and InsurTech space is a plus.
  • Minimum of 15 years of management experience.
  • Demonstrated experience in customer management and software usage lifecycles.
  • Sales and revenue experience must demonstrate ability to exceed sales and revenue targets. A strong understanding of the steps involved in a sales cycle and ability to leverage each stage to advance the sale is required.
  • Past experience carrying annual and quarterly targets and proven ability to carrying regional goals.
  • Possess ability to prospect and manage a designated territory to maximize revenue growth.
  • Ability to gain access to and build trusting relationships with executive levels of an organization and interact with senior level corporate management.
  • Must be comfortable with the product value proposition and speaking to technical and non-technical executives alike.
  • Operate with a sense of urgency, be aggressive, competitive, and demonstrate a positive, winning attitude.
  • Superior time management skills and strong attention to detail
  • High levels of business/financial acumen and emotional intelligence
  • Possess the ability to understand complex client strategies and tactical requirements and to clearly articulate the company's offerings to develop solutions that deliver value.
  • Possess understanding of current web and cloud technologies.
  • Exceptional overall communication skills
  • Willingness to travel (30-50% plus)
  • Bachelor's Degree required.
WHAT WE STAND FOR:

Our global company celebrates & leverages the differences each employee brings to the table. Our success is a direct result of an inclusive culture where opportunities to learn from one another occur regardless of title, seniority, or background. This collaborative and team-oriented approach is at the core of how we operate and continuously improve our products, services, and systems. As such, Duck Creek is committed to providing equal opportunity to all employees and applicants - to recruit, hire, train, and reward employees for their individual abilities, achievements, and experience without regard to race, color, gender, religion, sexual orientation, age, national origin, disability, marital, military, or any other protected status.

We strive to be an example to the world of inclusion, diversity, and equity in all things - where employees are free to be their authentic selves in the workplace and in the communities in which we live. We believe in leading by example and are proud of the diversity of our team and our shared commitment to our Core Values: We Prioritize Respect; We Listen; We Care; We Add Value; and We Lead.

To learn more about our inclusive company culture, values, DE&I initiatives, and people, please visit:

Please let us know if you encounter accessibility barriers with our web content by sending an email to

Duck Creek Technologies does not accept, nor will we pay a fee for any hires resulting from unsolicited headhunter or agency resumes.

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