Product Manager

2 weeks ago

Sydney, New South Wales, Australia ING Bank N.V. Full time

ING Australia is looking for an experienced, delivery focusedProduct Manager General Insuranceto join our passionate Wealth Tribe within the Retail Bank of Australia's most recommended bank, which means you will have the chance to gain enormous exposure and make your mark at ING

You'll be responsible for the General Insurance product suite and will work with external business partners plus a broad group of internal stakeholders to deliver best practice products and services. You'll focus on the customer lifecycle from customer value proposition, business case, defining MVPs, customer acquisition, on-boarding and retention, optimisation of marketing, reporting and customer experience and managing risk - all contributing to portfolio profitability.

You'll love this role if you are customer focused, innovative and forward looking and enjoy using your negotiation and influencing skills across all levels of the organisation. You'll be interested in working with business partners to run the daily operations of the general insurance product suite, financial forecasting to support portfolio growth and enjoy developing and delivering enhancements to the proposition to continually improve the customer experience and achieve business goals.

What You'll Do

  • Represent the voice of the customer, having a strong vision on customer acquisition and retention strategy and the end-to-end customer journey, continuously focusing on improving the customer benefits ING offers and the key moments of truth for customers
  • Manage the governance of the insurance operations working closely with our general insurance partner, including monitoring and optimising processes and procedures and managing service levels
  • Work closely with Marketing to formulate and deliver on an integrated marketing plan, with a strong focus on digital channels
  • Drive the development and ongoing implementation of a Joint Business Plan with ING's general insurance partner
  • Own and approving key insurance related activities across the business, including process reviews, forms, T&C's, collateral, product questions, exceptions and escalations, vendor SLAs, website updates and legislative changes.
  • Report on risk events and mitigating product risks relating to the customer, insurance partner and regulatory obligations across all aspects of risk (financial & non-financial)

What We're Looking For

  • Demonstrated experience managing General Insurance products (5 years +) with proven experience in understanding, interpreting and preparing financials for the purpose of product enhancement, profitability monitoring and delivering on customer needs
  • Proven experience in managing and governance of vendors
  • A risk management focus and a working knowledge of business controls and risk mitigation
  • Up to date knowledge of industry developments and detailed knowledge of competitor product offerings
  • Experience in reviewing and recommending product strategies
  • Experience in the Agile way of working, engaging with technical squads and organising work in sprints

About Us

At ING, we want to make life simpler and more worthwhile – for everyone who banks with us, for the people who work with us, and the community at large, too.

When you come to work at ING, you're joining a team where individuality isn't just accepted, it's encouraged. We've built a culture that's fun, friendly and supportive – it's the kind of place where you can be yourself and make the most of whatever you have to offer.

We give people the freedom to think differently, take ownership of their work, and make great things happen. We're here to help you get ahead. And with our global network, there's plenty of scope to take your career in new directions, perhaps even ones you've never considered.

People of all ages, sexual orientations, cultures and backgrounds are welcome to apply – likewise if you're an indigenous Australian, or you're living with a disability, or you have family or caring responsibilities.

Sound like the kind of place you'd feel at home? We'd love to hear from you.

(One last thing, ING operates a direct talent sourcing model. So no agency introductions, please.)

Need more? Contact Applications close 7/5/24.


#J-18808-Ljbffr

  • BIM Senior Revit Techician

    2 weeks ago

    Sydney, New South Wales, Australia Product Development Full time

    Metricon Homes, a leading multi award winning new home builder is committed to recruiting outstanding individuals who share our passion for delivering quality, service and award winning living solutions for Australian families. We have a rewarding and challenging Maternity Leave replacement until at least July 2024 role for experienced BIM Senior Revit...

  • Senior Entertainment Manager

    2 weeks ago

    Sydney, New South Wales, Australia Group Customer & Product Full time

    The Star Entertainment Group (TSEG) is a publicly listed company on the ASX. Our purpose is to create fun at trusted destinations and our aim is to deliver sustainable outcomes for our guests, our Team Members, the communities in which we exist and our shareholders. We do this by providing entertainment, gaming, and leisure experiences in a safe,...

  • Product Manager

    2 weeks ago

    Sydney, New South Wales, Australia Enware Pty Ltd Full time

    Responsible for the product planning and execution throughout the Product Lifecycle, including: gathering and prioritising product and customer requirements, defining the product vision, and working closely with engineering, sales, marketing and support to ensure revenue and customer satisfaction goals are met. Role Purpose The Product Manager is...

  • Product Manager

    2 weeks ago

    Sydney, New South Wales, Australia SMC Executive Full time

    Support Product Strategy and Development Provide Subject Matter Expertise Hybrid Work Environment Melbourne or SydneyWe are partnering with a major multi faceted Wealth Manager to identify a Product Manager to be responsible for the management of their Wrap products.This involves maintaining competitive and compliant products and solutions and creating...

  • Product Manager

    2 weeks ago

    Sydney, New South Wales, Australia Profusion Group Full time

    Up to 140k + super (12%) + bonus Products, Platforms, Superannuation and retirement income products and advice Product/platform management, development and implementationCompany OverviewThe client goal is to drive positive client outcomes and the focus of our business is putting clients first, supporting those who choose to seek financial advice and driving...

  • Production Manager

    2 weeks ago

    Sydney, New South Wales, Australia HR GO Recruitment Full time

    Production Manager:New South Wales - Sydneyup to $140000 per annum, SuperPermanentManufacturing Job Reference /003Production Manager***Salary $100,000 to $140,000 p.a. (negotiable) plus SuperPermanent, full timeWe are seeking a Production Manager to join our client's operation, a company which designs and manufactures a complex electro/mechanical product, on...

  • Product Manager

    2 weeks ago

    Sydney, New South Wales, Australia MyPass Global Full time

    MyPass Global is on a mission to empower safe, agile & connected communities. Our vision is to become the industry standard platform of record for workforce management and credentialing. Our vision transcends just one industry or geography, it speaks to building a global workforce management & credentialing system that is looked to for best practice in this...

  • Product Manager

    2 weeks ago

    Sydney, New South Wales, Australia Australian Payments Plus Full time

    The Game Changers:At AP+ we're changing the game We're doing big things, and we can't do it alone. We're part of a big ecosystem, and we know teamwork and passion for our purpose is what will make us successful. We value the unique talents, perspectives, of all our employees. This includes people of all gender identities and sexual orientations, First...

  • Product Manager

    2 weeks ago

    Sydney, New South Wales, Australia Expertech Full time

    Product Manager - SaaS - UX - Web & Mobile AppExciting opportunity to work as a Product Manager - SaaS - UX - Web & Mobile App for a growing, fast paced, global software business. We need an experienced Product Manager to work for a progressive company with a great culture and who give their employees autonomy to make decisions. Hiring due to the growth of...

  • Product Manager

    2 weeks ago

    Sydney, New South Wales, Australia Saunders Lynn and Company Full time

    Step up to a Marketing Manager role from product management Scope out new markets and drive NPD with engineers and production teams- $110K + Car Allowance + Super + Bonus (negotiable on experience)- Classic 4 P's marketing with flexible working:- South West Sydney location:- $130,000 package + Super + Bonus (negotiable on experience)What's in it for...

  • Product Manager

    2 weeks ago

    Sydney, New South Wales, Australia Newell Brands Full time

    Product Management & Development (Marketing & Communications) Full time Add expected salary to your profile for insights Newell Brands is a leading global consumer goods company with a strong portfolio of well-known brands, including Rubbermaid, Sunbeam, FoodSaver, Coleman, Sharpie and more. We embrace and live our values every day, in all we do Together...

  • Product Manager

    2 weeks ago

    Sydney, New South Wales, Australia Anton Murray Consulting Full time

    SydneyAsset ManagementPermanentOur client is a leading global asset manager with a sizeable presence in Asia-Pacific. Due to internal progression, they are now seeking an experienced Product Manager to join their team.The ideal candidate will have over 5 + years' Asset Management work experience including experience within an Investments Product Management...

  • Product Manager

    2 weeks ago

    Sydney, New South Wales, Australia AC3 Full time

    Cool Customers and Tech across Various Sectors and Projects Voted #4 Best Place to work in Australia Flexibility on location Sydney or MelbourneWe're looking for a Product Manager to join our growing team at AC3AC3 have offices in Sydney, Melbourne and Auckland. There is flexibility on location (Sydney or Melbourne) and also a balance with working from home...

  • Production Manager

    2 weeks ago

    Sydney, New South Wales, Australia Talent Matters Full time

    Highly successful apparel brand Competitive $$ inc bonus Waterloo basedOur client is a growing apparel retailer with both brick and mortar and a strong Ecommerce presence, that has an opportunity for an experienced Production Manager to join their team.This role will be instrumental in supporting and developing the Production team, leading the strategy,...

  • Product Manager

    2 weeks ago

    Sydney, New South Wales, Australia Morningstar, Inc. Full time

    Product Manager - Investment Management Governance Join a diverse community of great people who support their peers and their communities. We give our employees opportunities to grow from early career to experienced hiresand you can build a career that matters at Morningstar. We support personal and professional development through a variety of programs,...

  • Product Manager

    2 weeks ago

    Sydney, New South Wales, Australia Progressive People Full time

    Role PurposeThe Product Manager will be responsible for developing a suite of products that cater to different user groups in the residential property market, such as developers, listing managers, leasing managers, and more. The role holder will work closely with cross-functional teams, including sales, marketing, and software development, to understand...

  • Product Manager

    2 weeks ago

    Sydney, New South Wales, Australia Iress Full time

    See yourself being part of a large, transformational change? This could be the role for you At Iress, we make things happen We believe technology should help people perform better every day. Since our beginning in 1993, people across financial services have trusted us to take their performance to the next level. More than 10,000 businesses and 500,000...

  • Production Manager

    2 weeks ago

    Sydney, New South Wales, Australia HR GO Recruitment Full time

    Production Manager:New South Wales - Sydneyup to $120000 per annum, SuperPermanentDesign Job Reference /001Production Manager***Salary $100,000 to $120,000 p.a. (negotiable) plus SuperPermanent, full timeWe are seeking a Production Manager to join our client's operation, a company which designs and manufactures a complex electro/mechanical product, on site...

  • Product Manager

    2 weeks ago

    Sydney, New South Wales, Australia CFS Full time

    Are you ready to be part of an organisation that values expertise, passion and diversity? At CFS we know that the foundation of our success lies in our exceptional people. We believe in celebrating individuality, have a passion for high performance and creating an environment where you can unleash your full potential. Our people enable us to make a...

  • Product Manager

    2 weeks ago

    Sydney, New South Wales, Australia Collab Recruit Full time

    Join a cohesive happy team that is solutions focused A brand with products that are trusted throughout scientific community Dynamic role with autonomy to express skill, ideas and experienceDuties and Responsibilities Perform market research and gather customer feedback in order to define, prioritize and develop corresponding justifications for market...