Optical Dispenser

2 weeks ago

Coomera, Queensland, Australia Costco AU Full time

Position Summary
Assists members in ordering eyeglasses and lenses. Adjusts and dispenses eyeglasses and contacts. Measures and determines bifocal and multifocal placement. Processes orders. Oversees non-licensed apprentices. Cleans department area. Assists members while providing prompt and courteous member service. Follows proper safety and security procedures and standards.

Job Duties/Essential Functions

  • Assists members with choosing eyeglasses frames and lens options appropriate to prescription
  • Fits and adjusts lenses to eyeglass frames
  • Dispenses eyeglasses and contact lenses
  • Measures member's eyes for pupillary distance and determines bifocal placement
  • Answers questions and addresses problems regarding prescriptions
  • Places special orders to outside suppliers
  • Stocks department equipment, merchandise and supplies
  • Follows department procedures and standards for production, record keeping, merchandising and merchandise storage
  • Cleans department
  • Takes optical measurements and educates members on best products to meet visual aids
  • Counts register at sign on and ensures the register's cleanliness
  • Makes witnessed drops/deposits of excess funds to the vault; orders cash increases and counts own register at shift end to maintain accurate register funds
  • Receives accurate payment for merchandise; makes change; processes checks, credit, and debit changes according to proper departmental procedures for paperwork and the performance of duties
  • Exercises discretion and confidentiality with all patient information
  • Follows proper Optical Centre, general safety, and security procedures and standards
  • Assists in other departments of the warehouse as necessary
  • Provides prompt and courteous customer service to members, employees and suppliers

_Ability to operate vehicles, equipment or machinery_

  • Computer, phone, copier, cash register, cardboard baler, rubbish compactor, hand held scanner, pupilometer, lensometer, frame warmer, small pliers and screwdriver, rubbish compactor, cardboard baler

Education/Training:

  • High School Certificate or higher
  • Training and apprenticeship in Optometry (as required by state)

Licenses/Certifications:

  • Certificate IV Optical Dispensing

Experience/Skills:

  • Appropriate Optical dispensing equivalent experience
  • Strong customer service, interpersonal and communication skills
  • Basic knowledge of Google Suite (Docs, Sheets, Slides)
  • Basic math skills

Other specific requirements

  • Full COVID19 vaccination or medical contraindications certificate
  • If successful, you will be required to undertake role & department specific training within specified timeframes

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