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Full-time Customer Service
3 months ago
Permanent
Closing Date
20 June :59pm
Job Title
Full-time Customer Service & Sales Consultant TOOWOOMBA
Job Summary
As a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service.
You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.
Job Description:
At Telstra, our purpose is to build a connected future so everyone can thrive. It's a future that won't happen on its own, it has to be delivered.
And, this is where YOU come in, by playing your part in helping our customers connect:
faster, better and smarter.
About the Role
Are you an experienced Customer Service & Sales professional, who thrives working in a fast-paced and rewarding environment? If yes, then this role is for you
Location:
Shop GC108 Grand Central Shopping Centre
Toowoomba QLD 4350
Store Hours:
Monday, Tuesday, Wednesday and Friday 9:00AM - 5:30PM; Thursday 9:00AM - 7:00PM, Saturday 9:00AM - 5:00PM; Sunday 10:00AM - 3:00PM
Duties- Provide quality customer service to all customers- Maximise sales by providing latest product and service information to our customers.
Skills and experience- Experience in a customer facing role- Proven record of delivering great customer experiences- Ability to solve complex problems- Effective communication skills- Previous experience in a consultative sales environment is highly advantageous- The ability to speak fluently in another language is highly advantageous
Benefits:
- Variety of flexible working arrangements available including casual, parttime or fulltime positions dependent on your needs
- Fantastic career growth prospects
- Ongoing Product Training & Development
- In Store Mentor and Support
- Highly rewarding sales environment
- Corporate discounts and benefits
- We work flexibly at Telstra. Talk to us about how this job could be flexible for you._
- We're committed to building a diverse and inclusive workforce. To enable everyone to participate, we've developed an 'All Roles Flex' policy to consider flexible ways of working for every role. To learn more, visit
