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Commercial Manager

3 months ago

Melbourne, Victoria, Australia Flybuys Full time

Work options:
Hybrid

About Us
We're known for being the country's most popular rewards program with over 8 million active members.

And through our extended network of partnerships with other nationally recognised brands, we make every day worth more for our Aussie members.


But, we're more than the card you carry around in your wallet or the app on your phone With over 300 team members and growing, we have amazing office spaces in Sydney and Melbourne.

Staying true to our flexible working policy and people-centric culture, we ensure all our team members are set up to work remotely across Australia.

We are outcomes-focused, and everything we do is aligned with our core values - Be United, Be Relevant, Be Passionate, Be Generous, and Doing the Right Thing.


Your Team
We've already built a pretty amazing team, but we're not looking for more of the same. Our day-to-day is made stronger when we surround ourselves with people who are different, like you.

We work really hard to build teams that support each other. It's the kind of environment you'll miss while you're on holidays.

Your Role
There is no typical working week at Flybuys. But here are some of the things you might be working on, day-to-day;

Key accountabilities:

  • Managing and delivering on all contractual partnership elements
  • Building and nurturing key internal and partner stakeholder relationships.
  • Involvement in partnership and category reviews ensuring relevant insights are presented with appropriate business knowledge.
  • Identifying new opportunities for partners and growing commercial relationships and enhancing the member's experience.
  • Preparing new opportunity presentations to drive partnership growth.
  • Manage partnership budgets and forecasting.
  • Managing the development and delivery of partnership campaigns and associated reporting.
  • Use data insights and analytics to develop partnership strategies and deliver improved return on investments and opportunities.
  • Management in curating and delivering partnership reviews and planning meetings.
  • Leading and developing a team of two campaign managers to deliver on all partnership targets and KPIs.
  • Nurture a high performance cultural and provide coaching and professional development to your direct reports.

Your Experience

  • Previous experience working with commercial partnerships and associated legal agreements.
  • Exceptional stakeholder relationship management.
  • Excellent communication skills (written, verbal and presentation)
  • Proven budget management and forecasting experience.
  • Experience in analysing market trends and an understanding of strategic commercial and marketing processes.
  • Significant experience in sales/marketing/partnership management.
  • Experience and knowledge of CRM reporting systems.
  • Understanding of commercial and financial acumen.
  • Demonstrated conflict resolution experience.
  • Proven people leadership in developing and growing a high performing team.
  • Strong ability to collaborate with internal and external stakeholders.
  • Knowledge and awareness of the financial services industry is desirable.

Your Benefits

We offer our valued team members a stack of exclusive benefits To name a few...

  • Flybuysflex | work from anywhere, measured on outcomes
  • Two wellbeing days per year
  • Volunteer leave
  • Ongoing learning & development programs and opportunities
  • My Coles and Wesfarmers team member discount card


 Be Well Programs
  • Mind/Body/Soul
  • Quarterly All Team events
  • Hybrid social events
  • New starter kit merchandise

Your Time to Fly


So, whether you're an early bird list maker, a night owl coder, a brainstorm chaser or a PowerPoint proof-reader, we want you to Be You, With Us.

We value ways of working that work for everyone and use our different strengths to make us stronger.

We work hard to make sure everyone's voice is heard and respected equally, regardless of identity, background, position, ability or lifestyle.


  • It is a condition of employment that successful applicants undergo a National Police Check prior to commencing._
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